JulioMiguel Perez Santos

Audio engineering and music production work across the creative process, including recording, producing, mixing, and mastering for music, voices, and live events. Creator and executive producer for an original extreme metal project with multiple independently produced releases.

Provided holistic ESL academic advising to guide students through academic planning, enrollment procedures, and course registration. Managed student communications, supported financial aid deadline awareness, and assisted with group advising and administrative coverage.

Performed facility patrol and fixed-post security duties with a focus on deterrence and client rule compliance. Detected suspicious activities and managed reporting and response procedures for incidents, emergencies, and alarms.

Provided instructional and behavioral support to students in-person and virtually as a substitute paraprofessional educator. Assisted with classroom management and supervised classes, supported translation needs, and performed related administrative tasks.

Provided concierge services, handling reservations and client inquiries for restaurants, hotels, and entertainment venues. Managed front-desk operations, tracked frequent clients to tailor experiences, and handled keys, visitor check-ins, and package/delivery logging.

Supported delivery and distribution operations by assisting with unloading, sorting, scanning, and verifying receipt of newspapers and parcels. Performed operational administrative duties, managed email and paperwork, and maintained records related to contracted routes and dispatch.

Handled chargebacks by obtaining and reviewing backup documentation and researching their sources and causes. Disputed unauthorized chargebacks, posted credits in the accounting system, reconciled accounts, and supported reporting and audit documentation.

Managed interviews for prospective members and served as a primary point of contact for undergraduate inquiries from families and the community. Organized philanthropic activities and served in an on-call crisis-intervention/resource role while maintaining chapter representation and records.

Prepared monthly financial reports and managed weekly expenditures for pledge classes, including meals, lodging, and other materials. Maintained meeting minutes and member files, and supported members with financial aid, FAFSA, scholarship research, and compliance education.

Planned and delivered orientation workshops for orientees, including time management, study skills, and navigating financial aid. Counseled prospective orientees and supported training, mentoring, and crisis resource management during emergent situations.

Master of Public Administration with a specialization in Criminal Justice. Program trains graduates to administer, design, and evaluate criminal-justice service programs related to prevention, security, protection, and investigation of crime and delinquency.

Bachelor of Arts in Social Science and Human Services at Ramapo College of New Jersey (2019–2022).

Completed high school education at John F. Kennedy High School in Paterson, NJ (2001–2005).