
Jorge NIeves Miranda
@jorgenievesmiranda
I manage secure enterprise infrastructure, cloud services, virtualization, and IT support.
What I'm looking for
At INSPIRA, I manage enterprise IT operations across Active Directory, Microsoft 365, Entra ID, Windows file servers, and access policies.
I deploy Fortinet security tools, administer FortiGate firewalls, build virtual machines in Proxmox and VMware, and maintain DNS, DHCP, endpoint monitoring, backups, and recovery systems.
I also lead technical evidence gathering for SOC 2 Type II audits, penetration testing, risk assessments, and cybersecurity insurance compliance while supporting 3CX, GLPI, Moodle, EHRez, and Proclaim.
Previously, I taught computer repair and network administration at NUC University, supervised instructors and labs, and built hands-on technical support and repair experience in retail technology operations.
Experience
Work history, roles, and key accomplishments
IT Support Specialist II
Inspira
Jul 2023 - Present (3 years 2 months)
Administer Active Directory, Microsoft 365, and Fortinet security solutions. Manage virtualization, backups, and compliance audits.
Lead Instructor
NUC University
Nov 2021 - Jul 2023 (1 year 8 months)
Taught computer repair and network administration, supervised instructors, and managed lab operations.
Client Engagement Manager
Office Depot
May 2016 - Nov 2021 (5 years 6 months)
Led daily store operations, trained technicians, and drove customer satisfaction and retention metrics.
Senior Sales Technology Consultant
Office Depot
Jun 2010 - Jan 2013 (2 years 7 months)
Performed technical diagnostics and repairs for PCs and mobile devices, and supported sales operations.
Education
Degrees, certifications, and relevant coursework
CompTIA
CompTIA A+, Information Technology
CompTIA A+ Certified CE.
NUC University
Bachelor of Science, Network Technology and Application Development
2016 - 2019
Grade: Magna Cum Laude
Bachelor of Science in Information Technology with a major in Network Technology and Application Development, graduated Magna Cum Laude.
Instituto de Banca y Comercio
Technical Certification, Computer Repair and Network Administration
Technical Certification in Computer Repair and Network Administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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