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Juliet Ifebhor

@julietifebhor

Front Desk Executive delivering welcoming client service, reception management, and reliable administrative support.

Nigeria
Message

What I'm looking for

I’m looking for a front desk or customer support role where I can deliver excellent client reception, manage calls and appointments efficiently, handle complaints professionally, and provide dependable office administration to support smooth day-to-day operations.

I’m a courteous, detail-oriented Front Desk Executive with strong experience in reception management, customer service, and administrative support. I’m known for professionalism, effective communication, and creating a welcoming environment for clients and visitors.

In my recent role as a Receptionist / Front Desk Executive, I welcomed clients and visitors, managed incoming calls and enquiries, scheduled appointments, and coordinated meetings for staff and management. I also maintained accurate office records and filing systems, ensuring the front desk area stayed neat, organized, and professional.

Previously, as a Supervisor, I ensured daily operational smoothness by resolving customer complaints promptly, managing staff performance, and preparing daily operational reports. Earlier experience as a Customer Care Representative and Secretary strengthened my customer relationship skills, complaint documentation, confidentiality, and administrative coordination.

Experience

Work history, roles, and key accomplishments

Slimline Ventures logoSV

Receptionist

Jul 2024 - Oct 2025 (1 year 3 months)

Welcomed clients and visitors professionally and ensured proper customer reception. Managed incoming calls, messages, and enquiries, and directed them appropriately. Scheduled appointments and coordinated meetings for staff and management. Maintained accurate office records, documents, and filing systems. Assisted with general administrative support to ensure smooth office operations. Ensured the

TL

Customer Care Representative

The Blvd Lagos

Jan 2021 - Jan 2022 (1 year)

Handled customer inquiries and provided customer support services. Documented complaints and feedback with follow-up actions and supported customer retention through quality service.

Education

Degrees, certifications, and relevant coursework

NC

National Youth Service Corps

CS

Cedar Girls' Secondary School

Bachelor of Science

FC

Federal Neuro Psychiatric Hospital, Benin City

FSLC

AU

Ambrose Alli University

Bachelor of Science, Accounting

EU

EDO STATE POLYTECHNIC USEN

OND, Accounting

AU

Ambrose Alli University

Bachelor of Business Administration - BBA, Accounting

2011 - 2014

EU

Edo State Polytechnic, Usen

Ordinary National Diploma (OND) in Accounting, Accounting

2009 - 2010

Completed an OND in Accounting at Edo State Polytechnic, Usen from 2009 to 2010.

Ambrose Alli University logoAU

Ambrose Alli University

Bachelor of Science (B.Sc) in Accounting, Accounting

2012 - 2014

Earned a B.Sc in Accounting at Ambrose Alli University (Ekpoma) from 2012 to 2014.

Ambrose Alli University logoAU

Ambrose Alli University

Bachelor of Business Administration, Accounting

2011 - 2014

Earned a Bachelor of Business Administration (BBA) in Accounting from Ambrose Alli University from 2011 to 2014.

QS

Queen Ede Girls Secondary School

SSCE, Secondary Education

2003 - 2008

Completed secondary education and obtained SSCE from Queen Ede Girls Secondary School between 2003 and 2008.

AC

Army Children School, Benin City

FSLC, Primary Education

1996 - 2002

Completed primary education (FSLC) at Army Children School, Benin City between 1996 and 2002.

NC

NYSC (National Youth Service Corps)

NYSC, National Youth Service

2015 -

Completed National Youth Service Corps (NYSC) service in 2015.

Tech stack

Software and tools used professionally

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