Julia Yemma

I am a Claims and Leave Analyst professional with 12 years of industry experience focused on raising service levels and improving customer experience. I analyze the status quo, identify opportunities for improvement, and create new best practices that streamline procedures and ensure compliance.

My background includes administering leave programs, managing accurate leave documentation, coordinating return-to-work processes, and working with claims systems and payroll. I have managed medically complex claims with meticulous attention to detail while leading with empathy in employee-facing interactions.

I led initiatives such as implementing AbsenceSoft and developing COVID-19 leave policies in collaboration with HR and legal teams to ensure federal, state, and local compliance. I am recognized for ideas that save time, improve return-to-work strategies, and unify departments to speed results.

Outside of work, I have demonstrated leadership as a Life Group Leader at River Valley Church, where I mentored members, organized meetings and volunteers, and fostered community engagement. I bring project management, regulatory knowledge, and strong communication skills to any team.