Julia Koichopolos

• Photographed compelling portraits of individuals and groups, including headshots and family portraits.
• Captured bridal showers, bachelorette parties, birthdays, and concerts.
• Collaborated with clients, models, stylists, and other team members to achieve desired outcomes.
• Utilized Adobe Creative Suite applications for retouching, batch editing, organizing, and enhancing photographs.

• Marketed ten up-and-coming artists/bands that competed in the 2023 NXNE Music Festival.
• Designed printed ads and social media carousels posted on Humber College's Instagram, Eventbrite and BlogTO.
• Photographed and retouched images of the artists and bands, organized photo shoots, and set up studio equipment.
• Designed EPKs for the artists/bands.

• Fulfilled e-commerce orders by picking and packing items according to established procedures and quality standards.
• Used Manhattan OMS software to locate and retrieve products accurately.
• Managed inventory using Manhattan WMS software to track stock levels and replenishment processes.
• Maintained a high level of accuracy in inventory management tasks and conducted regular cycle counts.

• Directed customer calls and inquiries to appropriate departments while maintaining quality service standards.
• Assisted customers with product inquiries, availability, pricing, and promotions via phone and in-store.
• Resolved customer complaints promptly and professionally.
• Processed returns, exchanges and refunds following store policies.