Open to opportunities

Julia ARTEMOVA

@juliaartemova

Message

I grow digital advertising revenue through strategic client service leadership.

Russian Federation

Message

What I'm looking for

I'm looking to lead strategic client service, revenue growth, and operational improvement across international digital advertising markets, using client experience frameworks and AI-enabled workflows to improve retention, satisfaction, and business outcomes.

At Hybrid, I lead client service strategy across India, Indonesia, Vietnam, Thailand, and LATAM, managing senior client relationships and monthly budgets exceeding $50,000 per client. I’ve turned key accounts into strategic partnerships, increased revenue by 15%, reduced CCR by 10%, and improved retention by 10% through stronger client frameworks and Zoho CRM implementation.

I build and develop multicultural client service teams, leading 11 professionals and a media planning team across multiple time zones. I’ve established client service operations from the ground up in India and Indonesia, scaling portfolios from zero to 55 clients in India and zero to 24 in Indonesia.

Previously at Astralab, I managed digital advertising accounts for brands including Volvo, Jeep, Mazda, Mercedes, Coca-Cola, Google, and Bosch. I combine programmatic advertising, pricing and product strategy, process design, and generative AI tools to improve client experience, retention, and revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Global Client Service Director

Current

Hybrid.ai

Mar 2025 - Present (1 year 5 months)

Leading strategic planning for key senior-level clients across 5 markets, managing budgets over $50,000 per client, and driving revenue growth through upselling and AI integration.

Programmatic Advertising Digital Advertising Generative AI tools Marketing Strategy Team Management Performance Optimization Stakeholder Engagement Go to Market Execution Product Strategy Pricing Strategy Churn Prevention Budget Management B2B Account Management Upselling Agency Operations New Business Development Change Management Revenue Cost Optimization

Global Client Service Head

Hybrid.ai

Feb 2023 - Mar 2025 (2 years 1 month)

Led strategic client leadership and revenue growth across INSEA and LATAM, ensuring alignment with global goals and operational excellence across multicultural teams.

Client Leadership Programmatic Advertising Digital Advertising Marketing Strategy Team Management Performance Optimization Stakeholder Engagement Go to Market Execution Product Strategy Pricing Strategy Churn Prevention Budget Management B2B Account Management Upselling Agency Operations New Business Development Change Management Revenue Cost Optimization

Global Client Service Lead

Hybrid.ai

Nov 2020 - Feb 2023 (2 years 3 months)

Established client service operations in India and Indonesia from the ground up, scaling client base and leading teams to achieve departmental KPIs.

Programmatic Advertising Digital Advertising Marketing Strategy Team Management Performance Optimization Stakeholder Engagement Go to Market Execution Product Strategy Pricing Strategy Churn Prevention Budget Management B2B Account Management Upselling Agency Operations KPIs New Business Development Change Management Revenue Cost Optimization

Partner Relations Manager

Astralab

Oct 2018 - Nov 2020 (2 years 1 month)

Managed key client accounts including Volvo, Jeep, Mazda, Mercedes, Chery, KIA, Lexus, Coca-Cola, Google, Bosch, driving upselling and campaign performance.