Judith Nyakoa
@judithnyakoa
Multilingual Customer Service Agent in Nairobi, fluent in English and Kiswahili, supporting people from diverse backgrounds.
KenyaWhat I'm looking for
In my volunteer work in Youth Guidance & Community Support, I communicated with young people from different backgrounds and provided guidance with patience and empathy.
Through Academic Guidance Support, I offered students academic guidance and helped solve problems through effective communication.
During my Student Attachment at Kasarani Police Station, I interacted professionally with the public and staff, maintained confidentiality, and assisted with communication and administrative duties.
I'm fluent in English and Kiswahili, and I'm studying for a Bachelor's Degree in Counseling and Psychology at Mount Kenya University (MKU), with expected graduation in 2026. I’m seeking to contribute my bilingual communication and customer service skills as a Multilingual Customer Service Agent.
Experience
Work history, roles, and key accomplishments
Academic Guidance Support
Volunteer Experience
Offered academic guidance and support to students, helping solve problems through effective communication and building positive relationships.
Youth Guidance & Community Support
Volunteer Experience
Communicated effectively with young people from different backgrounds, providing guidance and support with patience and empathy. Developed strong listening and interpersonal communication skills.
Student Attachment
Kasarani Police Station
Interacted professionally with members of the public and staff, maintaining confidentiality and professionalism. Assisted with communication and administrative duties.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Bachelor's Degree, Counseling and Psychology
Pursuing a Bachelor's Degree in Counseling and Psychology with expected graduation in 2026.
AIC Sengani Girls High School
Kenya Certificate of Secondary Education, Secondary Education
Completed Kenya Certificate of Secondary Education (KCSE) in 2022.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Social media
Job categories
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