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Leila MuhiaLM
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Leila Muhia

@leilamuhia

Customer Service Representative at Call Center international who handled customer inquiries, resolved complaints, and guided customers through product decisions.

Kenya
Message

At Call Center international, I responded to customer inquiries, provided accurate information, and assisted with questions, concerns, and complaints.

I handled phone calls, messages, and customer follow-ups, and shared product information to help customers make informed decisions.

I resolved customer issues while maintaining professionalism and built positive customer relationships. I hold a Diploma in Applied Biology from Thika School of Medical and Health Sciences.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TS

Thika School of Medical and Health Sciences

Diploma, Applied Biology

2021 - 2023

Pursued a Diploma in Applied Biology from 2021 to 2023.

IS

Icaciri Secondary School

KCSE, General Studies

2017 - 2021

Completed Kenya Certificate of Secondary Education (KCSE) from 2017 to 2021.

GS

Gatundu Primary School

KCPE, General Studies

2009 - 2016

Completed Kenya Certificate of Primary Education (KCPE) from 2009 to 2016.

Tech stack

Software and tools used professionally

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