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Judith Ehikhuemen

@judithehikhuemen

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Bancassurance Associate at Sanlam Life Nigeria Limited who exceeded sales targets and grew a client base.

Nigeria

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What I'm looking for

I’m looking to grow professionally in an organization that values hard work and offers an environment where I can use my skills and knowledge while developing my capabilities.

At Sanlam Life Nigeria Limited, I worked as a Bancassurance Associate, advising clients on insurance coverage and handling policy renewals, changes, and claims inquiries.

I exceeded sales targets and developed a client base through prospecting, referrals, and networking. I also used sales strategies and cross-selling to increase policy sales and coverage.

At Trovefield Government Solutions, I placed outbound calls to prospective and existing clients, answered inquiries, and recorded client feedback in internal CRM and call database systems.

Earlier, I assisted with agricultural extension activities at the National Horticultural Research Institute, including farmer workshops. I also worked in administration and call centre roles, and supported product-defect reporting as an intern at Rubber Research Institute of Nigeria.

Experience

Work history, roles, and key accomplishments

Outbound Calling Representative

Trovefield Government Solutions

Jan 2026 - Jul 2026 (6 months)

Placed outbound calls to prospective and existing clients to provide product/service information, conduct surveys, and follow up on inquiries. Maintained accurate records of client interactions and escalated complex matters to supervisors.

CRM Call Database Systems Communication Skills Customer Service

Bancassurance Associate

Sanlam Life Nigeria Limited

Jan 2022 - Jan 2026 (4 years)

Consistently exceeded sales targets and developed a large client base through networking and relationship-building. Implemented innovative sales strategies and successfully upsold and cross-sold insurance products.

Sales Networking Customer Relationship Management Upselling Cross Selling Insurance products Cold Calling Needs Analysis

NYSC Extension Agent

National Horticultural Research Institute

May 2021 - Apr 2022 (11 months)

Assisted in organizing local extension groups and served as a point of contact between agents and farmers. Demonstrated new agricultural techniques and organized seminars and training workshops.

Agricultural Extension Training Communication Skills Organization

Administrative Officer

Geniushub

Nov 2020 - Apr 2021 (5 months)

Compiled data, printed and scanned files, and generated regular operational reports. Participated in outreach trips raising awareness on human trafficking risks and female empowerment.

Data Compilation Reporting File Management Outreach

Call Centre Agent

Edo Helpline

Apr 2020 - Oct 2020 (6 months)

Answered incoming calls, responded to user emails, and provided accurate service information to callers. Identified critical customer issues and escalated them to supervisors for prompt resolution.

Customer Service Communication Skills Email Issue escalation