JGJuan Manuel Garcia
@juanmanuelgarcia
Computer engineer.
ColombiaWhat I'm looking for
Computer engineer with knowledge in cloud computing, business applications, IT service management solutions, networks and infrastructure and agile methodologies; with experience in resolving incidents and technological business requirements for global clients, testing, reporting and technical documentation, consulting in consumer electronics, technical, logistical and operational assistance in IT projects and management of technological assets; with skills such as analytical capacity, problem solving, teamwork, customer orientation and autonomy.
Experience
Work history, roles, and key accomplishments
Business Solutions Support Associate
Scotiabank
Feb 2022 - Present (3 years 3 months)
Manage, support and co-administer the business solutions in charge of the adjudication of banking products for clients. Testing, documentation, reporting and technical assistance of new releases and projects in the area.
SUIT Specialist
Sutherland
Feb 2021 - Feb 2022 (11 months)
Manage and provides solutions to incidents and requirements for global customers, technical assistance to other IT areas as security, networking, application management, infrastructure, and cloud computing.
TESupport, manage and provide solutions to incidents and IT requirements for global clients in corporate projects, licensing and applications management.
Technical Support Representative
Unisys
Apr 2019 - Jul 2019 (3 months)
To provide attention, management and resolution of incidents and technology requirements for clients in business projects, both in person and remotely.
TUSupport Technologist
Tigo Une
Dec 2014 - Aug 2018 (3 years 8 months)
To provide attention and resolution of incidents and technology requirements for clients in business projects, support in infrastructure, connectivity and software issues.
NSOnsite Support Technician
National Learning Service
Dec 2012 - Sep 2014 (1 year 9 months)
Management and solutions of incidents and technology requirements for clients in business projects; document management and inventory of technological equipment’s.
Web Developer
Carmen Adriana López Laboratory
Jul 2011 - Apr 2012 (9 months)
Technical assistance in internal projects and web application development under HTML5 and PHP for the company's intranet.
Education
Degrees, certifications, and relevant coursework
Juan Manuel hasn't added their education
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Location
ColombiaAuthorized to work in
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