
JUAN JOSÉ PIAMBA ARTURO
@juanjospiambaarturo
Customer service representative with U.S. camp and hotel experience, advising travel clients and supporting guests across cultures.
What I'm looking for
At Círculo de Viajes Universal, I advised clients on international travel savings plans, explaining terms, benefits, and payment options. I answered questions and followed up throughout each client’s decision process.
At Tim Hortons Foundation Camps — Camp Kentahten, I led and supervised groups of children and teens in an English-only, multicultural environment. I also supported guest service at Plaza Hotel and events with Quorum, and hold American Red Cross certifications in lifeguarding, CPR/AED, and First Aid.
Experience
Work history, roles, and key accomplishments
Client Advisor
Círculo de Viajes Universal
Jun 2026 - Aug 2026 (2 months)
Advised clients on international travel savings plans, explaining terms, benefits, and payment options. Answered questions and followed up with clients throughout the decision process, working toward monthly targets.
Engineering Intern
EMCASERVICIOS S.A. E.S.P.
May 2026 - Aug 2026 (3 months)
Reviewed monthly reports and contract documents, organized project information for supervisors, and worked on site with contractors and inspection staff tracking progress and reporting issues.
Event Operations Support Assistant
Quorum
Jan 2025 - Dec 2025 (11 months)
Supported executive meetings and professional events with in-person and virtual participants. Coordinated food and beverage service and helped keep communication and event flow organized.
Seasonal Guest Service Support
Plaza Hotel
Jan 2021 - Dec 2025 (4 years 11 months)
Served local and international guests during Popayán's busiest tourist season. Rotated across hotel areas based on daily needs during high-occupancy periods.
Camp Counselor
Tim Hortons Foundation Camps
Jun 2024 - Aug 2025 (1 year 2 months)
Led and supervised groups of children and teens in an English-only, multicultural environment. Supported meal service while tracking dietary restrictions and coordinated with staff to keep schedules on track.
Education
Degrees, certifications, and relevant coursework
Universidad del Cauca
Bachelor of Science, Civil Engineering
2018 - 2026
Completed all coursework and internship for a Bachelor of Science in Civil Engineering; degree conferral pending.
American Red Cross
Certification, Lifeguarding and First Aid
Certified in Lifeguarding (Deep Water), CPR/AED for Professional Rescuers, and First Aid, valid through July 2027.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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