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JUAN JOSÉ PIAMBA ARTUROJA
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JUAN JOSÉ PIAMBA ARTURO

@juanjospiambaarturo

Customer service representative with U.S. camp and hotel experience, advising travel clients and supporting guests across cultures.

Colombia
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What I'm looking for

I'm seeking a remote customer service, customer support, or administrative support role with a U.S. or international team.

At Círculo de Viajes Universal, I advised clients on international travel savings plans, explaining terms, benefits, and payment options. I answered questions and followed up throughout each client’s decision process.

At Tim Hortons Foundation Camps — Camp Kentahten, I led and supervised groups of children and teens in an English-only, multicultural environment. I also supported guest service at Plaza Hotel and events with Quorum, and hold American Red Cross certifications in lifeguarding, CPR/AED, and First Aid.

Experience

Work history, roles, and key accomplishments

CU

Client Advisor

Círculo de Viajes Universal

Jun 2026 - Aug 2026 (2 months)

Advised clients on international travel savings plans, explaining terms, benefits, and payment options. Answered questions and followed up with clients throughout the decision process, working toward monthly targets.

EE

Engineering Intern

EMCASERVICIOS S.A. E.S.P.

May 2026 - Aug 2026 (3 months)

Reviewed monthly reports and contract documents, organized project information for supervisors, and worked on site with contractors and inspection staff tracking progress and reporting issues.

QU

Event Operations Support Assistant

Quorum

Jan 2025 - Dec 2025 (11 months)

Supported executive meetings and professional events with in-person and virtual participants. Coordinated food and beverage service and helped keep communication and event flow organized.

PH

Seasonal Guest Service Support

Plaza Hotel

Jan 2021 - Dec 2025 (4 years 11 months)

Served local and international guests during Popayán's busiest tourist season. Rotated across hotel areas based on daily needs during high-occupancy periods.

TC

Camp Counselor

Tim Hortons Foundation Camps

Jun 2024 - Aug 2025 (1 year 2 months)

Led and supervised groups of children and teens in an English-only, multicultural environment. Supported meal service while tracking dietary restrictions and coordinated with staff to keep schedules on track.

Education

Degrees, certifications, and relevant coursework

Universidad del Cauca logoUC

Universidad del Cauca

Bachelor of Science, Civil Engineering

2018 - 2026

Completed all coursework and internship for a Bachelor of Science in Civil Engineering; degree conferral pending.

American Red Cross logoAC

American Red Cross

Certification, Lifeguarding and First Aid

Certified in Lifeguarding (Deep Water), CPR/AED for Professional Rescuers, and First Aid, valid through July 2027.

Tech stack

Software and tools used professionally

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