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Juan JaramilloJJ
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Juan Jaramillo

@juanjaramillo3

Ecommerce Manager at The Sinners Gallery, streamlining daily operations and reporting with AI automations.

Colombia
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At The Sinners Gallery, I lead online sales strategy, orders, and shipping for a luxury designer fashion brand. I manage product inventory, distributors, and resellers, and built AI automations to streamline daily operations and reporting.

At TaskUs, I supported Shopify merchants through daily chat, resolving store and platform issues. I ranked in the top 10–15 of 100+ advisors and first on a team of 8.

At Solvo Global, I managed a team of 8 data analysts delivering projects on client CRM systems and served as the primary liaison between BPO management and client stakeholders. Earlier, I led a team of 12 on IT projects and maintained and validated datasets for client reporting.

Experience

Work history, roles, and key accomplishments

Solvo Global logoSG

Project / Account Manager

Solvo Global

Aug 2021 - Sep 2023 (2 years 1 month)

Managed a team of 8 data analysts delivering projects on the client's CRM systems. Served as primary liaison between BPO management and client stakeholders, ensuring accurate reporting and on-time delivery.

Education

Degrees, certifications, and relevant coursework

Udemy logoUD

Udemy

Scrum Master Certification, Agile

2026 - 2026

Completed Scrum Master Certification Training for Agile.

Udemy logoUD

Udemy

Certificate, Project Management

2026 - 2026

Completed Task Planning and Project Management with Trello.

Udemy logoUD

Udemy

Certificate, Project Management

2026 - 2026

Completed Project Management Fundamentals.

Udemy logoUD

Udemy

Certificate, Project Management

2026 - 2026

Completed Task Planning and Project Management with Asana.

Udemy logoUD

Udemy

Certificate, Jira

2026 - 2026

Completed Complete Jira Course: Zero to Hero.

Icesi University logoIU

Icesi University

Bachelor's Degree, Economics and International Business

2013 - 2018

Grade: Cum Laude

Completed a degree in Economics and International Business with Cum Laude honors.

Montpellier Business School logoMS

Montpellier Business School

Exchange Program, Business Administration

2016 - 2016

Participated in an international exchange program in Business Administration.

Tech stack

Software and tools used professionally

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