Estefania De la cruz
@estefaniadelacruz
I coordinate global reseller operations, loyalty programs, and client experiences.
ColombiaWhat I'm looking for
At Zumba, I manage international reseller orders, administer the Shopify B2B portal, and provide personalized customer support across channels.
I coordinate loyalty benefits, communications, and member engagement while creating digital product catalogs that support sales. I work closely with logistics and marketing teams to meet monthly sales targets in a remote, multicultural environment.
As co-owner and Head of Commercial Logistics at ShopShady.co, I directed sales operations, supplier relationships, inventory, payment tracking, and shipping logistics.
My background also includes B2B lead generation at CloudTask, bilingual interpretation at Teleperformance, and leading retail sales teams across fashion brands including NafNaf, Americanino, Chevignon, and Esprit.
Experience
Work history, roles, and key accomplishments
Sales, Loyalty & Marketing Materials Coordinator
Zumba
Oct 2022 - Present (3 years 11 months)
Managed international client orders and administered the Shopify B2B portal for resellers. Coordinated loyalty program benefits and designed digital product catalogs.
Education
Degrees, certifications, and relevant coursework
Universidad del Norte
Bachelor's Degree, Graphic Design
2014 -
Pursued a Bachelor's Degree in Graphic Design at Universidad del Norte in Barranquilla, Colombia.
Universidad de Salamanca
International Exchange, International Exchange
2009 - 2010
Participated in an international exchange program at Universidad de Salamanca in Spain.
Availability
Location
ColombiaAuthorized to work in
Job categories
Skills
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