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Juan Fernando AgudeloJA
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Juan Fernando Agudelo

@juanfernandoagudelo

RCM Specialist at Health Prime Inc. who processed medical orders, referrals, and payments in compliance with HIPAA regulations.

Colombia
Message

At Health Prime Inc., I reviewed procedure lists, registered referral numbers, and sent scheduling notifications to support timely patient contact.

I transcribed and registered medical orders, verified documentation, and maintained complete records in compliance with HIPAA regulations.

I also managed payment posting, accurately allocating co-pays, insurance payments, and adjustments while coordinating with scheduling and billing teams.

Previously, at CAREMAX, I supported clients in healthcare services and followed up on requests in internal systems. At INTELCIA, I handled billing inquiries, payment discrepancies, and account disputes through phone and digital channels.

Experience

Work history, roles, and key accomplishments

HI

RCM Specialist

Health Prime Inc.

Oct 2024 - May 2026 (1 year 7 months)

Reviewed procedure lists, registered referral numbers, and sent scheduling notifications for timely patient contact. Transcribed and registered medical orders, managed payment posting processes, and ensured data integrity and confidentiality under HIPAA regulations.

IN

Customer Service CSR Billing Department

Intelcia

Mar 2024 - Jul 2024 (4 months)

Provided customer service through phone and digital channels, resolving inquiries and supporting service processes. Investigated and resolved billing inquiries, payment discrepancies, and account disputes to ensure customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Universidad Nacional de Colombia logoUC

Universidad Nacional de Colombia

English Program, English

Grade: B2

Completed an English program at Universidad Nacional de Colombia, achieving an advanced B2 level.

LA

LSI Auckland

English Language School B2 Certificate, English

Grade: B2

Earned an English Language School B2 Certificate from LSI Auckland in July 2023.

Tech stack

Software and tools used professionally

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