Open to opportunities

Jennifer Ruffner

@jruffner

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PMP certified senior project manager with 15+ years of experience.

United States

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration.

I am a proactive and results-oriented Project Leader with over 15 years of extensive experience in managing complex, challenging, and deadline-driven projects. My proven history includes optimizing team productivity, reducing costs, enhancing project profitability, and improving overall client satisfaction. I have demonstrated expertise in project planning, budgeting, status reporting, process optimization, risk management, and decision-making, making me an asset to any organization.

Throughout my career, I have successfully managed cross-functional teams and projects, ensuring they meet design standards and performance needs. My strategic approach to project management, combined with my ability to communicate effectively with clients and stakeholders, has led to successful project rollouts and implementations. I am passionate about transforming company practices into cost-effective solutions that lead to more efficient operations and improved service quality.

Experience

Work history, roles, and key accomplishments

IT Project Manager II

Centene

Apr 2021 - Nov 2023 (2 years 7 months)

Managed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters. Developed project documentation and communicated with clients and stakeholders regarding project progress and risks.

Project Management Risk Management Agile Methodology Budgeting Stakeholder Engagement Process Improvement Resource Allocation Communication Technical Leadership

E-Commerce Project Manager / Owner

Ruffs Gifts

Apr 2020 - Apr 2021 (1 year)

Owned and managed Amazon and Etsy shops, generating online sales through digital marketing strategies. Developed e-commerce strategies to improve website performance and traffic acquisition.

Digital Marketing SEO PPC Market Analysis Keyword Research Customer Insights Sales Strategy

Project / Program Manager

Interface Network Systems

Aug 2017 - Apr 2020 (2 years 8 months)

Defined project objectives and managed resource allocation. Prepared detailed project plans and tracked progress, ensuring projects were completed on time and within budget.

Project Planning Resource Allocation Budget Management Risk Mitigation Vendor Management Team Leadership Scheduling Reporting

Administrative Coordinator | Scheduler

Sepco Services Inc.

Sep 2016 - Sep 2017 (1 year)

Scheduled HVAC appointments and managed work schedules for service personnel. Acted as a key point of contact and supported billing and accounts receivables.

Scheduling Customer Service Communication Billing Management Administrative Support Team Coordination Problem Solving Time Management Data Entry Office Management

IT Project Manager

The Savage Soul LLC

Jan 2008 - Jul 2016 (8 years 6 months)

Planned and executed multiple IT projects, ensuring completion within scope and budget. Managed relationships with clients and stakeholders while tracking project performance.