Isis Francis
@isisfrancis
Results-driven senior project manager specializing in digital marketing, stakeholder engagement, and scalable solutions.
What I'm looking for
I am a results-driven marketing and project management professional with experience leading cross-functional digital marketing campaigns, onboarding multi-channel programs, and delivering end-to-end software solutions on time and on budget. I excel at stakeholder management, risk mitigation, and driving change adoption while maintaining clear, concise communication in fast-paced environments.
In senior project and account roles I have improved program efficiency through data-driven metrics, vendor oversight, and collaborative planning, and I have managed high-volume, compliance-sensitive operations earlier in my career. I bring agile methodology experience, strong analytical skills, and a focus on scalable, high-impact outcomes to every engagement.
Experience
Work history, roles, and key accomplishments
Senior Project Manager
Townsquare Interactive
Nov 2021 - Present (3 years 10 months)
Manage onboarding and delivery of multi-channel digital marketing campaigns, ensuring projects meet scope, time, and budget while improving cross-departmental workflows and stakeholder alignment.
Account Manager
Avantive Solutions
May 2019 - Oct 2021 (2 years 5 months)
Managed vendor performance and drove continuous improvement for state programs using data-driven metrics, enhancing program efficiency and client alignment for change initiatives.
Claims Specialist
National General Insurance
Jul 2018 - Apr 2019 (9 months)
Handled high-volume insurance claims with focus on accuracy and regulatory compliance, collaborating with legal teams to resolve complex cases and mitigate risk.
Education
Degrees, certifications, and relevant coursework
Winston-Salem State University
Bachelor of Arts, Sociology
Grade: Cum Laude
Earned a Bachelor of Arts in Sociology, graduating Cum Laude in May 2018.
Availability
Location
Authorized to work in
Job categories
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