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Isis Francis

@isisfrancis

Results-driven senior project manager specializing in digital marketing, stakeholder engagement, and scalable solutions.

United States
Message

What I'm looking for

I seek a collaborative, fast-paced role leading digital marketing or program delivery where I can drive measurable impact, scale processes, and partner with cross-functional teams.

I am a results-driven marketing and project management professional with experience leading cross-functional digital marketing campaigns, onboarding multi-channel programs, and delivering end-to-end software solutions on time and on budget. I excel at stakeholder management, risk mitigation, and driving change adoption while maintaining clear, concise communication in fast-paced environments.

In senior project and account roles I have improved program efficiency through data-driven metrics, vendor oversight, and collaborative planning, and I have managed high-volume, compliance-sensitive operations earlier in my career. I bring agile methodology experience, strong analytical skills, and a focus on scalable, high-impact outcomes to every engagement.

Experience

Work history, roles, and key accomplishments

NI

Claims Specialist

National General Insurance

Jul 2018 - Apr 2019 (9 months)

Handled high-volume insurance claims with focus on accuracy and regulatory compliance, collaborating with legal teams to resolve complex cases and mitigate risk.

Education

Degrees, certifications, and relevant coursework

Winston-Salem State University logoWU

Winston-Salem State University

Bachelor of Arts, Sociology

Grade: Cum Laude

Earned a Bachelor of Arts in Sociology, graduating Cum Laude in May 2018.

Tech stack

Software and tools used professionally

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