Jennifer S

Managed the end-to-end delivery of a US Marine Corps' Salesforce solution, implementing their first digitized talent management and recruiting platform. Led the delivery of the USMC's first successful SaaS solution proof of concept, securing a multi-year follow-on contract.

Delivered end-to-end Salesforce solutions, including integration and data migration planning, across the Banking and Commercial Real Estate sectors. Operated as Program Lead and Scrum Master across globally distributed Agile teams, facilitating various Agile ceremonies.

Led Salesforce Implementation and Managed Services projects, delivering end-to-end solutions for various cloud-based solutions. Successfully led the company's first B2C implementation project, generating over $1M in revenue.

Managed large-scale technical projects, ensuring compliance with enterprise risk management policies and system integrations. Implemented process improvements to streamline execution and data-driven decision making.

Managed global high-profile clients utilizing Salesforce SaaS solutions and partnered with engineering teams to drive Salesforce data utilization strategies. Applied Agile methodologies to improve customer engagement and retention.

Completed a Master of Arts in Social Work. This program provided a comprehensive understanding of social theories and practices, preparing for roles in community and organizational development.

Obtained a Bachelor of Arts in Psychology. The curriculum focused on human behavior, cognitive processes, and research methodologies, building a strong foundation in psychological principles.