Open to opportunities

Jennifer Ha

@jenniferha

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Senior Product Manager with expertise in B2B SaaS solutions.

United States

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my product management expertise to drive impactful solutions and contribute to a dynamic team.

As a Senior Product Manager with over 7 years of experience, I specialize in delivering complex B2B SaaS and platform solutions. My journey has been marked by strategic roadmap planning and full lifecycle management, where I leverage data-driven decision-making to enhance product offerings. I excel in collaborating with engineering, design, and business stakeholders to launch impactful features that optimize payment flows and improve customer experience.

At Motorola Solutions, I led the product roadmap for a cloud-based B2B communication platform, enhancing user satisfaction and reducing churn through strategic partnerships. My previous role at Clearlink Technologies allowed me to manage the full product lifecycle for internal B2B tooling systems, where I prioritized technical enhancements based on user feedback and operational data. I am passionate about driving product success through effective stakeholder management and agile product development.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager, SaaS Platform

Current

Motorola Solutions

Jan 2022 - Present (3 years 5 months)

Led product roadmap and delivery for a cloud-based B2B communication platform, collaborating across engineering, data science, design, and customer success teams. Applied A/B testing and KPI tracking to optimize features, resulting in a 39-point NPS increase.

Product Roadmapping B2B SaaS A B Testing KPI Tracking

Product Manager

Clearlink Technologies

Jan 2021 - Present (4 years 5 months)

Managed full product lifecycle for internal B2B tooling systems, driving ideation through iteration in a high-growth environment. Collaborated with engineering on integration of APIs and backend services to improve internal operations.

APIs & Payment Flows Product Analytics Technical Product Management

Associate Product Manager

Samsung Electronics America

Jan 2019 - Present (6 years 5 months)

Repositioned and scaled a mature consumer electronics product line, increasing sales by 150% YoY. Oversaw roadmaps and lifecycle planning for over 50+ SKUs, streamlining processes and achieving 15% cost reduction.

Product Roadmapping Data Driven Decision Making

Education

Degrees, certifications, and relevant coursework

University of Southern California

Master of Science, Applied Psychology

Completed a Master of Science degree focusing on Applied Psychology. This program provided a strong foundation in psychological principles and their practical applications.

University of California, Irvine

Bachelor of Arts, Psychology and Social Behavior

Obtained a Bachelor of Arts degree with a focus on Psychology and Social Behavior. The curriculum covered various aspects of human behavior and societal interactions.