Open to opportunities

joy wu

@joywu1

Message

I coordinate travel operations, OTA partnerships, and customer experiences across international markets.

Spain

Message

What I'm looking for

I'm looking for an international operations or partnerships role where I can coordinate travel products, OTA partners, customer experiences, and cross-functional projects.

At New Vesping Group in Barcelona, I coordinate Asian OTA partners including Ctrip, Fliggy, and Klook, supporting supplier registration, Chinese product launches, and ongoing travel product operations.

I manage bookings and customer relationships through FareHarbor and guide international guests through the Iberian Ham Experience in multiple languages, earning 50+ five-star reviews.

Previously, I supported Chevrolet's #Owner Story Challenge on Douyin at Publicis Media, reaching 10M+ impressions, and worked with KFC Greater China at Dentsu Aegis Network on digital marketing coordination, project operations, and market analysis.

Experience

Work history, roles, and key accomplishments

Travel Experience Operations Associate

New Vesping Group

May 2025 - Jul 2026 (1 year 2 months)

Coordinated with Asian OTAs including Ctrip, Fliggy and Klook on supplier registration, Chinese new product launches, and ongoing product operations. Managed online bookings and customer relationships through FareHarbor, ensuring a smooth customer experience throughout the booking process.

Product Onboarding Booking Management Customer Support FareHarbor Ctrip Fluig Klook