Joyce Okal - Waitress and Cashier - Diani Prime Beach Entertainment Beach Hotels | Himalayas
JO
Open to opportunities

Joyce Okal

@joyceokal

Industrious administrative assistant with strong customer service skills.

Kenya
Message

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I am an industrious and motivated professional with a diverse skill set that adds value to any team. My experience spans various roles, including administrative assistant, customer service representative, and waitress, allowing me to develop strong communication and problem-solving skills. I thrive in collaborative environments and am dedicated to achieving excellence in every task.

Throughout my career, I have worked in dynamic settings such as Dubai Expo 2020, where I served as a pavilion host and tour guide, and in Qatar as a waitress. My background in the hospitality industry has honed my ability to provide exceptional customer service while managing multiple responsibilities efficiently. I am eager to contribute my skills and experience to a team that values integrity and cooperative governance.

Experience

Work history, roles, and key accomplishments

DH

Waitress and Cashier

Diani Prime Beach Entertainment Beach Hotels

Jan 2024 - Present (1 year 6 months)

Served as a waitress and cashier, managing customer orders and handling transactions efficiently. Ensured a high level of customer satisfaction through prompt and courteous service.

AD

Secretary/Administrator

Ayush International Agency Dubai

Jan 2022 - Present (3 years 6 months)

Managed secretarial and administrative duties, including document preparation and record keeping. Supported office operations and facilitated communication between departments.

FC

Cargo Acceptance Clerk

Freightwings Limited Company

Jan 2019 - Present (6 years 6 months)

Worked as a Cargo Acceptance Clerk, handling documentation and procedures for cargo acceptance. Ensured compliance with regulations and efficient processing of shipments.

CC

Waitress, Controller, Cashier

Caribean Food Court

Jan 2016 - Present (9 years 6 months)

Performed duties as a waitress, controller, and cashier, handling multiple roles to ensure smooth operations. Managed cash transactions and maintained inventory records.

KS

Secretary and Accountant

Kerstine High School

Jan 2015 - Present (10 years 6 months)

Served as a Secretary and Accountant, managing administrative tasks and financial records. Supported school operations through efficient record-keeping and communication.

Education

Degrees, certifications, and relevant coursework

EA

East African School Aviation

Diploma, Telecommunication

Completed a diploma in telecommunication with a focus on aviation. This program provided specialized knowledge relevant to the aviation industry.

UE

Uganda Advanced Certificate of Education

Advanced Certificate of Education, General Studies

Obtained the Uganda Advanced Certificate of Education (A Level). This qualification provided a strong foundation in various academic subjects.

KE

Kenya Certificate of Secondary Education

Secondary Education, General Studies

Completed the Kenya Certificate of Secondary Education (O Level). This foundational education covered a broad curriculum.

Tech stack

Software and tools used professionally

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