Vivian Nyamwega

As an Administrative Officer in the Life department, I respond to customer inquiries about policy benefits, coverage, and claims procedures. I review claim submissions for eligibility and maintain accurate policyholder information in the company's database.

In my role as a Life Business Intern, I provided customer support for claims processing, verified claim documents, managed data entry, and assisted with the preparation of retrocession data, contributing to team efficiency.

As a Motor Claims Intern, I registered and processed motor claims, maintained communication with clients, analyzed claims data, and entered claim data into the system to support efficient claims processing.

During my internship in the Claims Department, I captured and verified hospital claims, assisted clients with inquiries, and organized claim files to enhance department efficiency.

As an Underwriting Department Intern, I debited motor policies, issued certificates and receipts, filed policy documents, and provided support to clients through effective communication.

Completed a Diploma in Insurance, gaining knowledge in various aspects of insurance and risk management.

Grade: 2nd Class Honors, Upper Division

Studied Actuarial Science, focusing on risk assessment and financial modeling, and graduated with 2nd Class Honors, Upper Division.

Achieved a Certificate of Proficiency, enhancing foundational knowledge in insurance principles.

Grade: Grade A-

Completed secondary education with a focus on academic excellence, achieving a Grade A- in the Kenya Certificate of Secondary Education.

Completed primary education, laying the foundation for future academic pursuits.