joyce ade

Served as the sole customer service representative in Nigeria, effectively utilizing Cisco tools to handle customer inquiries and ensure health and safety awareness among staff.

Managed internal sales and client relationships, addressing customer concerns and ensuring satisfaction while establishing processes for a new company.

Handled customer inquiries over the phone, ensuring satisfaction through effective communication and problem-solving skills.

Managed events and coordinated with clients and staff to ensure successful execution of events while addressing funding and discipline challenges.

Taught literature while addressing challenges of truancy and lack of resources, improving student engagement through innovative methods.

Assisted in program anchoring while learning to operate broadcasting equipment, enhancing presentation skills.

Managed client accounts, addressing concerns and ensuring satisfaction while maintaining a positive work environment.

Taught nursery students while improving classroom conditions and encouraging parental involvement in education.

Completed a Bachelor of Arts in English and Communications Studies, focusing on the intricacies of language, communication strategies, and media studies.

Achieved a Senior Secondary School Certificate, covering a broad curriculum that prepared me for higher education.

Obtained a First School Leaving Certificate, marking the completion of primary education.