Jecyntah Stellah
@jecyntahstellah
HIPAA-certified Medical Virtual Assistant specializing in medical records, scheduling, and coding.
KenyaWhat I'm looking for
I am a highly organized, HIPAA-certified Medical Virtual Assistant with extensive experience in patient scheduling, medical coding and billing, EHR management, and telehealth support. I have a proven track record of maintaining patient confidentiality, reducing no-shows through reminders, resolving scheduling conflicts, and ensuring accurate medical documentation and claims submission.
I combine clinical administrative skills with data-driven monitoring and evaluation experience, having worked with DHIS2 and trained facility staff on EMR systems. My background in health records and information management and hands-on hospital experience enable me to improve workflow efficiency and compliance while delivering patient-centered support.
Experience
Work history, roles, and key accomplishments
Patient Scheduler
Rangwe Hospital
Aug 2019 - May 2025 (5 years 9 months)
Managed patient scheduling across departments, reduced no-shows via reminders, and maintained confidential EHR records while coordinating providers and resolving scheduling conflicts to improve clinic efficiency.
Medical Coding and Billing
Eldoret Hospital
Jun 2017 - Jun 2019 (2 years)
Translated clinical documentation into ICD-10/CPT/HCPCS codes, submitted and followed up claims to payers, and resolved billing inquiries to maintain accurate, compliant revenue cycle processes.
Monitoring and Evaluation Officer
M-Access Health Foundation
Mar 2015 - Apr 2017 (2 years 1 month)
Collected and analyzed health data, maintained DHIS2/EHR records, generated reports for decision-making, and trained facility staff on EMR systems while ensuring data confidentiality and compliance.
Education
Degrees, certifications, and relevant coursework
HIPAA Certification
Certificate, Health Information Privacy
2025 - 2025
Obtained HIPAA certification demonstrating knowledge of patient privacy and data protection standards.
Accountable
Certificate, Monitoring and Evaluation
2023 - 2023
Completed a Monitoring and Evaluation-related course provided by Accountable in April 2023.
KUKenyatta University
Bachelor of Science, Health Records & Information Management
2016 - 2021
Grade: Second Class Upper Division
Completed a Bachelor of Science in Health Records & Information Management with Second Class Upper Division, focusing on medical records management and health information systems.
KCKenya Medical Training College
Diploma, Health Records and Information Management
2010 - 2014
Awarded a Diploma in Health Records and Information Management Officer, covering medical record keeping, coding, and health information system practices.
UWUniversity of Washington
Training Certificate, Monitoring and Evaluation
Completed Monitoring and Evaluation Systems Training to support health data collection, analysis, and reporting.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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