Leah kinyua

I am a medical virtual assistant with over four years' experience supporting multi-provider practices and telehealth clinics, focused on reducing administrative burdens for U.S. healthcare providers.

I specialize in high-volume appointment scheduling, insurance verification, prior authorizations, and EMR documentation across Athenahealth, Kareo, and eClinicalWorks, maintaining accuracy and HIPAA compliance.

In prior roles I scheduled 35–45 patient appointments daily, maintained 99% accuracy in EMR documentation, reduced no-shows, and improved insurance data accuracy to minimize billing delays and claim rejections.

I integrate smoothly into existing workflows, manage patient communication professionally, and deliver reliable, detail-oriented support so providers can concentrate on patient care.