Joshua Willard
@joshuawillard
Experienced Assoc. Director of Client Services
What I'm looking for
As a seasoned Associate Director of Client Services, I have a proven track record of driving account growth and developing strategic projects that align with clients' goals. With a keen eye for detail and a highly organized approach, I excel in managing client service operations and sales, ensuring timely delivery of services and improving client satisfaction and retention.
Throughout my career, I have demonstrated my ability to foster long-term client relationships, diversify client portfolios, and explore new industry relationships. My entrepreneurial spirit and passion to succeed have earned me a reputation as a resourceful and driven professional.
I am committed to making a positive impact and contributing to the growth and success of any organization I join. With my skills in market analysis, sales and business development, and team management, I am confident in my ability to drive results and make a difference.
Experience
Work history, roles, and key accomplishments
Associate Director, Client Project Management Services & Business Development
Advantage Solutions
Mar 2021 - Present (4 years 2 months)
Led sales initiatives to drive account growth, including development and execution of strategic projects and campaigns that align with clients' goals to enhance product trial and new customer acquisition while expanding market presence.
Sr. Client Services Manager
Advantage Solutions
Mar 2019 - Mar 2021 (1 year 11 months)
Managed client service operations and sales, implementing strategies to improve client satisfaction and retention.
Business Development Manager
Interactions Marketing
Jun 2017 - Apr 2018 (10 months)
Developed short and long-term business strategies including the launch of a new line of business.
Business Development Account Executive
Interactions Marketing
Jun 2016 - Jun 2017 (11 months)
Fostered long-term client relationships and diversified the client portfolio.
Account Coordinator
Interactions Marketing
Oct 2015 - Jun 2016 (8 months)
Coordinated Brand campaigns and events through scheduling, resource planning, and logistics.
Education
Degrees, certifications, and relevant coursework
Joshua hasn't added their education
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