Joshua Triplette
@joshuatriplette
Logistics Coordinator who drives on-time, top-performer shipping nationwide.
United StatesWhat I'm looking for
I’m a Logistics Coordinator who consistently ranks among the top performers—“top 5% of performers (among 480-500 coordinators)” and “top 10% of performers.” I expedite shipping and focus on on-time delivery across nationwide accounts, including GE Wind Turbine units.
I strengthen day-to-day execution by handling booking trucks, check calls, dispatching, and problem solving to keep accounts running smoothly. In addition to logistics coordination, I’ve supported revenue growth through cold-calling, helping meet weekly/monthly sales quotas, and ensuring strong customer follow-through.
Earlier in my career, I led and trained teams in sales and customer support—assisting in rebuilding sales processes, doubling new channel sales, and supporting subscription upsells and retention/collections work. I bring that same hands-on, customer-first mindset to every shipment, call, and resolution.
Experience
Work history, roles, and key accomplishments
Expedite shipping and support on-time delivery for GE Wind Turbine units nationwide among other accounts.
Assist with booking trucks, check calls, dispatching, and problem-solving to keep accounts running smoothly.
Expedited shipping and supported on-time delivery for clients nationwide.
Assisted with booking trucks, check calls, dispatching, and problem-solving as needed to keep the account running smoothly.
Cold-called potential new clients to sell logistics services and met or exceeded assigned weekly/monthly sales quotas.
Assisted with check calls, dispatching, and problem-solving to help keep accounts running smoothly.
Sales Representative
Complete Solar
Nov 2020 - Aug 2023 (2 years 9 months)
Assisted a Sales Manager with rebuilding the sales process (2020–2022) and led sales team efforts for California’s Net Energy Metering 2.0 prior to the spring 2023 deadline.
Led company battery sales in spring 2021 and more than doubled new channel sales in 2022.
Led western US sales for August and September 2020 and consistently met weekly quotas.
Assisted with training and led branch sales teams when the Sales Manager was unavailable, and trained/licensed as a technician to better understand services provided.
Customer Solutions Specialist
Overstock
Oct 2019 - Jan 2020 (3 months)
Led the company in subscription upsells in December 2019 and consistently hit or exceeded daily metrics.
Provided customer support focused on solutions tied to subscription offerings.
Renewals Specialist
ArbiterSports
Jun 2017 - Aug 2019 (2 years 2 months)
Maintained monthly and yearly retention and collection rates above 97% in 2018 and 2019.
Resolved customer billing and payment issues to support renewals.
Customer Support Specialist
ArbiterSports
Aug 2015 - Jun 2017 (1 year 10 months)
Addressed customer inquiries related to software operations.
Consistently hit monthly performance metrics and was named Employee of the Month numerous times.
Education
Degrees, certifications, and relevant coursework
University of Utah
Master of Business Administration, Business Administration
Earned a Master of Business Administration from the University of Utah in Salt Lake City.
University of Mississippi
Bachelor of Arts, University Studies
Activities and societies: Ole Miss Marching Band; Ole Miss Pep Band.
Earned a Bachelor of Arts in University Studies from the University of Mississippi in Oxford.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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