I am a Salesforce Business Analyst with 5+ years of experience in client-facing, data-driven roles using Salesforce and other CRM technologies. I’ve supported CTMS and CTBM solutions for a pharmaceutical company and developed a Salesforce-based ATS as a passion project. This enhanced my technical skills and problem-solving abilities.
JSLooking for a job
Joseph Sunil
@josephsunil
Salesforce Business Analyst with 5+ years of experience, specialising in Salesforce solutions.
IndiaWhat I'm looking for
I honed a proficiency in computer software and media applications that underpinned my tenure as a Configuration Specialist at Cloudbyz. My core competencies lie in customer relationship management, application configuration, and delivering compelling presentations, ensuring business requirements are seamlessly translated into technical solutions.
Our team collaborated closely with stakeholders to implement Salesforce configurations, enhancing automation and security measures. My role extended beyond technical expertise, as I embraced the values of clear communication and continuous improvement, striving to contribute diverse perspectives and innovative strategies in alignment with organisational culture and goals.
Experience
Work history, roles, and key accomplishments
SP
Current
Salesforce Admin/ Business Analyst
Self-Initiated Project
Jul 2024 - Present (1 year)
Led the design and implementation of a custom Salesforce-based Applicant Tracking System tailored for recruitment optimization. Collaborated with virtual teams to gather requirements, prioritize backlog, and deliver scalable features. Performed hands-on Salesforce configuration and supported system testing and user training.
CL
Salesforce Configuration Specialist
Cloudbyz
Sep 2021 - May 2024 (2 years 8 months)
Supported enterprise projects in Clinical Trial Management and Budgeting by designing scalable Salesforce solutions. Documented configuration design, conducted UAT support, and created automation that increased operational efficiency by 30%. Hosted training workshops for users.
TE
Salesforce Technical Recruiter
TEKsystems
Feb 2019 - Apr 2021 (2 years 2 months)
Recruited for Salesforce projects across major clients, building domain expertise in Salesforce solutions. Proposed improvements to recruitment workflows via Salesforce, maintained a talent pipeline of over 10,000 candidates, and reduced hiring cycle time by 30%.
Education
Degrees, certifications, and relevant coursework
SI
SCMS Group of Institutions
Bachelor of Commerce, Computer Software
2015 - 2018
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
24k-30k USD
Social media
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