Venkata Ramana
@venkataramana
Experienced Salesforce Business Analyst with 4+ years of experience
What I'm looking for
As a seasoned Salesforce Business Analyst, I leverage my expertise in leading Salesforce implementations and optimizing CRM processes to drive business transformation. With a strong background in requirements gathering, user story creation, data analysis, and stakeholder management, I excel in delivering customized solutions that enhance business performance and customer satisfaction.
My collaborative leadership style enables me to work seamlessly across teams, ensuring successful project execution and Salesforce adoption. With a proven track record of driving business transformation through process improvements, automation, and actionable insights, I am committed to delivering exceptional results.
With a strong foundation in Salesforce administration, support, and development, I am well-versed in managing complex Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. My expertise in workflow improvements, functional documentation, and automation configuration enables me to optimize operational efficiency and improve system performance.
Experience
Work history, roles, and key accomplishments
Salesforce Business Analyst
Realpage technologies
Dec 2023 - Present (1 year 6 months)
As a Salesforce Business Analyst, I led stakeholder collaboration and management, ensuring project alignment with business objectives. I improved operational efficiency through data analysis and optimized processes, achieving significant increases in productivity and user engagement.
Salesforce Business Analyst
DXC technologies
Nov 2021 - Dec 2023 (2 years 1 month)
In my role at DXC technologies, I analyzed business requirements and translated them into actionable solutions. I managed project scopes and improved workflows, while providing ongoing Salesforce administration and support to enhance system performance.
Senior Software Developer
IQVIA Technologies
Apr 2019 - Nov 2021 (2 years 7 months)
As a Senior Software Developer, I contributed to software development projects, focusing on enhancing system functionalities and ensuring high-quality deliverables. My role involved collaboration with cross-functional teams to meet project goals.
Senior Consultant
Capgemini
Dec 2015 - Apr 2019 (3 years 4 months)
In my position as a Senior Consultant, I provided strategic insights and solutions to clients, focusing on business process optimization and technology integration. I worked closely with stakeholders to ensure project success and client satisfaction.
Lecturer
JNTU Kakinada
May 2008 - Dec 2015 (7 years 7 months)
As a Lecturer, I taught engineering subjects and guided students in their academic pursuits. My role involved curriculum development and fostering a collaborative learning environment.
Education
Degrees, certifications, and relevant coursework
Jawaharlal Nehru Technological University
Bachelor of Technology, Electrical and Electronics Engineering
2003 - 2007
Completed a Bachelor of Technology in Electrical and Electronics Engineering, focusing on the principles of electrical systems, electronics, and their applications in various industries.
Board of Intermediate Education, Andhra Pradesh
Intermediate, Science
2001 - 2003
Pursued Intermediate education with a focus on science subjects, preparing for higher education in engineering.
Board of Secondary Education, Andhra Pradesh
Tenth Grade, General Education
2000 - 2001
Completed secondary education, laying the foundation for future academic pursuits in science and technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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