Remote roles in operations, compliance, QA, or workflow analysis. Focused on structured environments where accuracy, accountability, and process improvement are key. Seeking work involving high-volume operations, data integrity, and audit-ready execution within regulated or process-driven teams.
Looking for a job
Joseph Netherland
@josephnetherland
Senior Operations & Compliance Analyst with 20+ years in regulated, high-volume environments focused on accuracy, QA, and data integrity.
United StatesWhat I'm looking for
Senior Operations and Compliance Analyst with 20+ years of experience across government, consulting, and federal contracting environments. Experienced in high-volume, regulated workflows where accuracy, documentation, audit readiness, and operational consistency are essential.
Focused on improving workflow reliability, reducing processing errors, and strengthening data integrity through structured validation, reporting, and process controls. Applies AI-assisted Excel, SQL, and Python to support data review, identify inconsistencies, and improve operational accuracy.
Proven track record in eligibility and compliance-driven environments requiring precision, structured documentation, and consistent execution under strict performance and audit standards.
Highlights:
• Processed 7,500+ Medicaid cases with 98%+ QA accuracy on a federal consulting contract
• Recovered a stalled $650K federal contract by resolving compliance gaps within 3 weeks
• Developed SOPs, validation workflows, and structured review processes to improve consistency and audit readiness
• Supported high-volume operational environments requiring detailed documentation and regulatory compliance
📂 Portfolio: GitHub.com/TheRealDjElite
📄 Quick Intro: LinkedIn Featured section
Experience
Work history, roles, and key accomplishments
Current
Application Tester
Mystro
Nov 2024 - Present (1 year 7 months)
• Test MYSTRO beta and production builds on Android for feature stability
• Report bugs clearly to accelerate resolution and boost app reliability
• Share hands-on feedback on usability to drive app performance improvements
• Re-test software updates on Android to verify fixes and system stability
II
⨳ Deployed to Deloitte Surge Support Georgia
• Processed 7,500+ Medicaid cases in the Integrated Eligibility System (IES) with 98%+ audit accuracy
• Used Excel-based validation trackers to reduce processing errors and improve case consistency
• Managed high-volume backlogs under strict productivity and compliance benchmarks
• Supported onboarding and technical guidance for new contract staff
AP
OPERATIONS MANAGER
Akagi Builders and Painters
Jun 2017 - Dec 2020 (3 years 6 months)
• Recovered a stalled $650K federal contract by resolving OSHA and military compliance gaps
• Centralized project reporting in Office 365, improving consistency and reducing version control issues
• Standardized reporting and unit-tracking templates to ensure accurate, error-free submissions
• Served as on-site Safety Officer; enforced OSHA compliance with zero incidents
Application Tester
Mystro
Aug 2017 - Mar 2020 (2 years 7 months)
• Tested MYSTRO beta and production builds on Android for feature stability
• Reported bugs clearly to accelerate resolution and boost app reliability
• Shared hands-on feedback on usability to drive app performance improvements
• Re-tested software updates on Android to verify fixes and system stability
SS
ELIGIBILITY ANALYST
State of Hawaii Dept. of Human Services
Jul 2002 - Jul 2017 (15 years)
• Managed regional caseloads involving complex financial and medical eligibility determinations
• Selected as SME and Lead; trained staff on high-risk and complex case scenarios
• Maintained audit-ready documentation in a highly regulated government environment
• Executed eligibility determinations across SNAP, TANF, and Medicaid programs
Current
OPERATIONS MANAGER
Elite Empire Entertainment
Nov 2002 - Present (23 years 7 months)
• Manage contracts, scheduling, and end-to-end workflow coordination
• Improved workflow and version control processes, reducing rework by 20%
• Developed SOPs and structured documentation using AI-assisted tools
• Oversee full delivery lifecycle from setup through completion
Education
Degrees, certifications, and relevant coursework
HP
Honolulu CC - PCATT
AWS Cloud Foundations (COM2163 Coursework)
2025 - 2025
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
55k-85k USD
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