Ruth-Ann Morris
@ruth-annmorris
Business analyst specializing in Medicare/Medicaid systems and data-driven compliance.
United StatesWhat I'm looking for
I am a business analyst with over 10 years' progressive experience across healthcare, insurance, and technology, focused on Medicare and Medicaid systems, compliance, claims, and member services.
I bridge business and IT to support SDLC activities, UAT, requirements elicitation, and regulatory compliance, and I deliver measurable process improvements that enhance operational efficiency.
I have hands-on experience writing SQL, building BI reports (Looker, Power BI, Excel), and performing data validation to optimize claims, eligibility, and enrollment workflows.
I hold an MBA in Business Analytics and certifications including AHIP Medicare Advantage & Compliance, and I consistently drive cross-functional collaboration to improve compliance, reporting, and customer outcomes.
Experience
Work history, roles, and key accomplishments
QA Technical Support
RNS
Oct 2023 - Present (2 years)
Conducted functional testing of Medicare/Medicaid software platforms to ensure CMS compliance and developed SQL queries and BI reports for data validation and performance analysis.
Business Analyst
SelectQuote Insurance Services
Sep 2020 - Present (5 years 1 month)
Partnered with cross-functional teams to analyze Medicare/Medicaid products and ensure CMS/AHIP compliance, produced enrollment and operational reports that improved retention and close rates.
VAOversaw guest operations and staff, analyzed workflows and produced operational reports to identify inefficiencies and implement process improvements that enhanced service quality.
Education
Degrees, certifications, and relevant coursework
LULiberty University
Master of Business Administration, Business Analytics
Completed an MBA with a focus on Business Analytics, emphasizing data-driven decision making and analytical methods for business problems.
LULiberty University
Bachelor of Science, Business Administration & International Business
Earned a Bachelor of Science in Business Administration with an International Business concentration and a minor in Psychology, focusing on management and cross-cultural business practices.
Availability
Location
United StatesAuthorized to work in
Job categories
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