Joseph ndirangu

I am a customer service representative with a strong commitment to providing timely and effective support to ensure customer satisfaction and loyalty. My experience at Techno Brain Kenya has equipped me with the skills to handle customer inquiries, resolve complaints efficiently, and maintain accurate customer records. I take pride in promoting company products and services while improving the overall customer experience.

Throughout my tenure, I have demonstrated my ability to build positive relationships with customers, collaborate with team members, and meet performance metrics. My education in population health from Kenyatta University has further enhanced my communication skills, active listening, and problem-solving abilities, allowing me to address customer needs with empathy and professionalism.