Skip to main content
Joseph JoelJJ
Looking for a job

Joseph Joel

@josephjoel

Call Centre Agent at Outsource Global Technologies Ltd, resolving customer inquiries and documenting interactions in CRM tools.

Nigeria
Message

At Outsource Global Technologies Ltd, I handle inbound and outbound calls, provide accurate information, and resolve customer inquiries.

I maintain customer interaction logs and feedback reports using CRM tools, and make follow-up calls to check satisfaction and promote company services.

As a Water Quality Assistant (NYSC) at the Ministry of Water Resources, I conducted on-site testing and reported water quality parameters.

Earlier, as a Student Intern at Nigerian Pipeline and Storage Company, I assisted with product testing, logistics documentation, and inventory and transportation records.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

OL

Outsource Global Technologies Ltd

Effective Team Management in a Call Centre, Team Management

Completed Effective Team Management in a Call Centre in 2024.

OL

Outsource Global Technologies Ltd

HIPAA Training Guide, Healthcare Compliance

Completed HIPAA Training Guide in 2024.

Federal University of Technology, Minna logoFM

Federal University of Technology, Minna

B.Eng, Chemical Engineering

B.Eng in Chemical Engineering from Federal University of Technology, Minna, completed in 2022.

JO

Jobberman

Accelerated Soft Skills Training, Soft Skills

Completed Accelerated Soft Skills Training in 2016.

Interested in hiring Joseph?

You can contact Joseph and 90k+ other talented remote workers on Himalayas.

Message Joseph

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan