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Daniel GreatDG
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Daniel Great

@danielgreat

I resolve customer inquiries and complaints with clear communication, empathy, and reliable digital support.

Nigeria
Message

What I'm looking for

I'm looking for a customer service role where I can resolve customer concerns, provide accurate support, learn new systems, and contribute to excellent customer satisfaction.

I support customers by resolving inquiries, addressing complaints, and providing accurate information across communication channels.

At Global Tech Agency, I worked as a Customer Service Representative, helping create positive experiences through prompt, professional, and solution-oriented support.

I'm comfortable managing multiple requests, maintaining customer records, following procedures, and collaborating with team members to meet service objectives.

With a B.Sc. in Computer Science, I bring digital literacy, analytical thinking, and technical adaptability to customer service work. I communicate fluently in English and focus on making every customer feel valued and respected.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MI

MB&U Institute

Bachelor of Science, Computer Science

Successfully completed a Bachelor's degree in Computer Science, demonstrating proficiency in computer systems and operating systems, and completing coursework in systems analysis and software development.

Tech stack

Software and tools used professionally

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