Open to opportunities

Joseph Diden

@josephdiden

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IT Support Engineer with expertise in admin, safety, and design. MSc in IT, skilled in CorelDRAW.

Nigeria

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What I'm looking for

I am seeking a remote role that allows me to utilize my technical skills and problem-solving abilities while contributing to a dynamic team.

"I am an experienced IT Support Engineer, Administrative Professional, and Graphic Designer with a strong background in safety management and technical support. I hold an MSc in Information Technology and an HND in Computer Science. Over the years, I have worked as an IT Support Engineer, Assistant Safety Officer in an oil tank farm, and Personal Assistant to a director in an oil firm. My expertise includes troubleshooting IT systems, managing administrative tasks, and ensuring workplace safety compliance.

Additionally, I have hands-on experience in graphic design using CorelDRAW and Canva, creating company ID cards, business cards, and book covers. My diverse skill set allows me to adapt to various roles, and I am passionate about problem-solving, technology, and creativity. I am currently seeking opportunities where I can apply my technical knowledge, administrative expertise, and design skills in a dynamic work environment.

Experience

Work history, roles, and key accomplishments

Remote Community Manager & Sales Rep

SPESBaS Inc.

Jan 2022 - Jan 2023 (1 year)

Managed online communities and engaged potential customers through Telegram, WhatsApp, and Zoom. Promoted crypto-related services, provided customer support, and coordinated virtual meetings to enhance user engagement and sales.

Community Management Customer Support Sales Content Creation Problem Solving Communication

Personal Assistant to Executive Director

Project DESOPADEC

Jan 2020 - Jan 2022 (2 years)

Managed executive schedules, coordinated events, and prepared reports for board members. Designed company ID cards and maintained operational reports.

Scheduling Event Coordination Data Entry Communication Problem Solving

Forex Trader

MY Forex Funds

Jan 2021 - Feb 2021 (1 month)

Conducted market analysis and executed trades for a proprietary trading firm. Developed trading strategies and monitored global financial trends to maximize profitability.

Market Analysis Risk Management Financial Analysis Problem Solving Trading strategies

Assistant Safety Officer & Graphic Designer

Bob and Sill Global Services Limited

Jan 2018 - May 2019 (1 year 4 months)

Designed safety posters and documents while supporting IT operations. Ensured system functionality and contributed to safety compliance.

Graphic Design Canva IT Support Compliance Communication

IT Support Engineer

Levant Construction Company Limited

Jan 2015 - Feb 2015 (1 month)

Provided technical support to end-users, resolving system issues and maintaining hardware/software systems. Assisted in implementing IT solutions to enhance productivity.

Technical Support Troubleshooting Software Configuration Problem Solving