Jose Luiz Filho
@joseluizfilho
Dedicated professional with a strong background in customer service.
What I'm looking for
My name is José Filho, and I am a dedicated professional with a strong background in customer service and sports betting analysis. With over five years of experience as an Expert Tipster and Professional Analyst for Sports Betting, I have honed my ability to analyze trends in the sports betting market, which informs strategic decision-making. My resilience and patient demeanor allow me to work effectively under pressure, whether independently or as part of a team.
In my previous roles, I have demonstrated exceptional customer support and service, ensuring high levels of customer satisfaction through effective communication and problem resolution. My experience as a Customer Service Representative and Administrative Assistant has equipped me with strong organizational skills and the ability to multitask efficiently. I am committed to delivering the best results while balancing work and family, and I continuously seek opportunities to grow and develop my skills in a dynamic environment.
Experience
Work history, roles, and key accomplishments
Expert Tipster / Professional Analyst
Self Employed
Jan 2018 - Present (7 years 6 months)
Analyzed trends in the sports betting market to inform strategic decision-making. Collaborated with team members to achieve performance goals and provided exceptional customer support.
Customer Service Agent
Influx
Apr 2024 - Present (1 year 3 months)
Provided customer service and support, processing, adjusting, and verifying payments. Checked documents and resolved issues through a ticketing system on Zendesk.
Customer Service Representative
Tahto
Mar 2021 - Present (4 years 4 months)
Delivered customer service via telephone, proactively resolving customer complaints by liaising with relevant departments. Ensured high levels of customer satisfaction through effective communication.
Administrative Assistant
MultifixEPI
Jan 2014 - Present (11 years 6 months)
Supported the preparation of the company’s financial planning in alignment with established goals. Assessed customer credit to minimize default risks, managed billing processes, and provided assistance to visitors and suppliers.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education, acquiring foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.
UNIP
Bachelor's Degree, Physical Education
2019 - 2023
Obtained a degree in Physical Education, focusing on the principles of sports science, human anatomy, and exercise physiology. Gained expertise in training methodologies and health promotion.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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