ivan campos
@ivancampos
Multifunctional administrative professional specializing in customer support, financial control, and team coordination.
What I'm looking for
Sou um profissional multifuncional com ampla experiência em gestão administrativa, controle financeiro e suporte técnico remoto, atuando tanto em ambientes públicos quanto privados.
Tenho histórico consolidado em coordenação de equipes, rotinas de tesouraria, atendimento público e telemarketing, sempre priorizando eficiência, transparência e resultados.
Atuei como freelancer em suporte ao cliente, gestor de um salão próprio como MEI e em diversas funções administrativas na Prefeitura Municipal, adquirindo disciplina, organização e foco no cliente.
Sou organizado, empático, com bom nível de inglês intermediário, adaptável a ambientes de alta demanda e motivado por oportunidades que envolvam liderança, melhoria de processos e atendimento de excelência.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Top Corpus
Jan 2023 - Jan 2025 (2 years)
Provided remote customer support and telemarketing as a freelancer, managing tickets, delivering technical guidance, and maintaining prompt resolution to improve customer satisfaction.
Administrative Coordinator
Prefeitura Municipal de Lambari
Jan 2021 - Jan 2025 (4 years)
Managed administrative operations across municipal departments, coordinated teams, and maintained document control and public service processes to improve efficiency and transparency.
Salon Manager
São Bernardo Plaza / Stúdio Plaza
Jan 2016 - Jan 2020 (4 years)
Operated own salon as MEI, handling financial management, payroll, scheduling and client retention while delivering services and leading salon staff.
Personal Assistant
ZCL Produções
Jan 2015 - Jan 2016 (1 year)
Provided personal and administrative support under MEI contract, managing calendars, travel, purchases, payments and event coordination for executive clients.
Administrative Agent
Bionutri / Nutripgold
Jan 2014 - Jan 2015 (1 year)
Handled invoicing, financial controls, recruitment support and collections to streamline administrative finance processes.
Investment Fund Administrator
Marcondes da Mota Advocacia
Jan 2011 - Jan 2014 (3 years)
Managed cash operations and coordinated with managers, auditors and custodians to ensure accurate fund administration and compliance.
Technical Support Analyst
Tivit
Jan 2010 - Jan 2011 (1 year)
Delivered remote technical support and user training for corporate clients, improving user adoption and resolving technical issues efficiently.
Back Office Operator
Atento Brasil
Jan 2008 - Jan 2010 (2 years)
Handled back-office tasks and customer complaints for Vivo, analyzing issues and resolving service requests to maintain customer satisfaction.
Cashier / Treasury Assistant
Supermercados Alvorada
Jan 2007 - Jan 2008 (1 year)
Operated cashier services, assisted treasury routines and managed stock control to support retail financial operations and customer service.
Sales Consultant
Cultural Lambari
Jan 2004 - Jan 2006 (2 years)
Performed sales and administrative duties, managed customer registrations and met performance targets through direct sales and client support.
Education
Degrees, certifications, and relevant coursework
ivan hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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