I want to lead PMO governance and operational transformation, and turn business needs and requirements into scalable operating models and measurable efficiency gains.
Jose Gomez
@josegomez4
Senior Program Manager driving enterprise transformation through PMO governance.
What I'm looking for
I’m a program management and operational excellence leader with 10+ years driving enterprise transformation across cross-functional, global organizations. I build PMO governance models, standardize operating processes, and lead execution, translating complex regulatory requirements into scalable operating models, executive reporting, and measurable efficiency gains. I bring PMP and Lean Six Sigma Green Belt credentials, with a strong focus on change management, stakeholder alignment, and data-driven decision support.
At my current company, I’ve led a portfolio of cross-functional enterprise programs spanning Security, Privacy, and AI by structuring intake, prioritization, and reporting to align fast-moving regulatory and technology initiatives with business outcomes. I’ve also established privacy third-party risk management governance, standardized digital content workflows while integrating AI-powered solutions, and built executive-level Power BI dashboards and KPI/KRI frameworks to improve visibility, accountability, and operating efficiency.
Experience
Work history, roles, and key accomplishments
Led a portfolio of cross-functional enterprise programs across Security, Privacy, and AI using PMO governance to align execution with strategic business outcomes. Acted as the operational bridge between Legal, IT, and business stakeholders to structure intake, prioritization, and executive reporting.
Built and led governance, risk-assessment, and policy-oversight processes for Dell’s global Privacy Third-Party Risk Management program. Directed end-to-end privacy initiatives and delivered executive reporting to inform strategic decisions across Legal and Privacy teams.
Standardized digital content workflows using Adobe Workfront and partnered with IT and marketing leadership to integrate AI-powered solutions to improve global delivery efficiency. Designed MarTech governance frameworks and built executive Power BI dashboards to deliver decision-ready insights.
Designed and deployed an enterprise privacy metrics program with automated dashboards to improve visibility into compliance posture. Defined KPI/KRI frameworks for GDPR and CCPA alignment and led privacy maturity assessment reporting across multiple business units.
Business Intelligence Specialist
NAOS
Jan 2018 - Jan 2020 (2 years)
Developed predictive sales-forecasting models and enabled self-service analytics to support decision-making across LATAM. Created analytics approaches that improved visibility into sales performance and trends.
Compliance Advisor & IT Specialist
Platinum Care Services
Jan 2009 - Jan 2018 (9 years)
Served as a Compliance Advisor, IT Specialist, and Customer Service Ops Lead, supporting compliance frameworks and IT/security needs. Led workflow redesign initiatives to improve operational effectiveness across customer service operations.
Education
Degrees, certifications, and relevant coursework
ENAE Business School
Master's Degree, International Management
2016 - 2017
Completed a Master's Degree in International Management at ENAE Business School in 2016–2017.
Universidad Católica Santa María La Antigua
Bachelor's Degree, Telematic Systems Engineering
2009 - 2014
Earned a Bachelor's Degree in Telematic Systems Engineering at Universidad Católica Santa María La Antigua from 2009 to 2014.
Availability
Location
Authorized to work in
Social media
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Skills
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