Open to opportunities

Jorge Heredia

@jorgeheredia

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Senior IT Program & Project Manager with a focus on healthcare solutions.

Costa Rica

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my project management skills to drive impactful technology solutions.

I am a Senior IT Program & Project Manager with over 5 years of experience leading enterprise software initiatives across healthcare, finance, and technology sectors. My expertise lies in coordinating globally distributed teams and managing complex stakeholder environments, ensuring that program goals align with business strategies while maintaining quality and compliance.

At Siftia Tech, I successfully oversaw the delivery of major healthcare technology programs, contributing to a 40% improvement in operational efficiency. My role involved managing cross-functional Agile teams and establishing governance frameworks to enhance project delivery. I have a proven track record of reducing project delivery times and improving risk assessment protocols in my previous roles at Yalutec Communications and DXC Technology, where I led security-driven technology initiatives for Fortune 500 clients.

Experience

Work history, roles, and key accomplishments

IT Project Manager

Siftia Tech

Feb 2023 - Present (2 years 5 months)

Managed multiple IT projects, overseeing resource allocation—including budgets, materials, and timelines—to achieve project goals efficiently. Utilized Agile methodologies, particularly Scrum, for budget control, detailed planning, risk management, and continuous value delivery through iterative sprints.

Agile Scrum Budget Management Risk Management Healthcare Technology Compliance Resource Management Data Visualization

Project Manager

Yalutec Communications

Oct 2021 - Present (3 years 9 months)

Led the planning, execution, and completion of technology projects across Quick Service Restaurants (QSR), Banking, and Retail sectors. Managed scope, resource allocation, time estimation, progress reporting, and stakeholder communication within Scrum methodologies to ensure high-quality outcomes.

Project Management Scrum Resource Allocation Risk Assessment Progress Reports Client Management

Senior Analyst III Project Manager

DXC Technology

Apr 2020 - Present (5 years 3 months)

Collaborated with internal and external stakeholders to deliver high-quality security projects for Fortune 500 clients. Led diverse teams across continents, managing project scope, schedules, budgets, and ensuring effective communication in a remote environment.

Project Management Cybersecurity Risk Mitigation Stakeholder Engagement Budget Management Remote Collaboration

Investment Analyst

Moody's Analytics

Oct 2017 - Present (7 years 9 months)

Played a key role in portfolio development, working closely with high executives on the LATAM team. Created and updated financial models to determine target stock prices for companies in various sectors and managed economic databases to support investment notes for clients.

Financial Modeling Investment Analysis

Education

Degrees, certifications, and relevant coursework

Axelos

ITILv4 Foundation, IT Service Management

Completed the ITILv4 Foundation certification, focusing on the fundamental concepts and principles of IT service management. Gained knowledge in the ITIL framework to improve IT service delivery and support business value.

Scrum.org

Professional Scrum Master, Project Management

Obtained the Professional Scrum Master certification, demonstrating proficiency in the Scrum framework for agile project management. Developed skills in facilitating Scrum teams, managing backlogs, and ensuring effective sprint execution.

Google/Coursera

Professional Certificate, Project Management

Completed the Google Project Management Professional Certificate, covering essential project management principles and tools. Acquired practical skills in planning, executing, and closing projects using various methodologies.

Tecnologica de Costa Rica

Certificate, Project Management

Completed a program in Agile Project Management, focusing on agile methodologies and their application in project environments. Learned to manage projects iteratively, adapt to changes, and deliver value efficiently.

University of Costa Rica

Bachelor’s in Business Administration, Business Administration

Earned a Bachelor’s in Business Administration, gaining a comprehensive understanding of business principles, management, and operations. Developed analytical and strategic thinking skills applicable to various business functions.