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Erick Zuñiga

@erickzuiga

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Senior Project Manager at IBM / Hakkoda leading enterprise AI/ML and data platform engagements.

Costa Rica

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At IBM / Hakkoda, I lead AI/ML and data platform engagements for enterprise clients, aligning infrastructure scalability and technical requirements with business outcomes.

At EDIFY, I partnered with UX, curriculum, and engineering teams at Great Minds to define requirements for a K–12 tutoring platform. At Littera Education, I enforced Scrum practices and managed planning as a bridge between clients and the development team.

At SOIN, I led product direction for national healthcare platforms and supported digital access to medical records and self-service workflows. I also worked on integrations including HL7 and NextGen, and directed releases for SIFF and EDUS Móvil.

Earlier, I developed components for Cengage Inc's interactive learning platform and shipped live content updates for Farmville. I began my software career developing a public-facing vehicle insurance data platform using C# and SQL.

Experience

Work history, roles, and key accomplishments

Current

Senior Project Manager (AI & Data)

Current

IBM / Hakkoda

Dec 2024 - Present (1 year 10 months)

Leading AI/ML and Data Platform engagements for enterprise clients, ensuring infrastructure scalability and alignment with complex technical requirements. Managing cross-functional teams to deliver high-performance data solutions while aligning technical efforts with strategic business outcomes.

AI ML Data Platform Agile Scrum Stakeholder Management Risk Management

Senior Project Manager & Scrum Master / Product Owner

EDIFY

Dec 2021 - Dec 2024 (3 years)

Served as Scrum Master and Project Manager at Great Minds, partnering with UX, curriculum, and engineering teams to define requirements for a K-12 tutoring platform. Also served as Scrum Master and Technical Project Manager at Littera Education, enforcing Scrum methodology and managing day-to-day planning.

Scrum Agile Jira Confluence Product Management Stakeholder Management

Solutions Architect, Project Manager, Product Owner & Scrum Master

SOIN

Jan 2017 - Nov 2021 (4 years 10 months)

Led product direction and delivery for national healthcare platforms serving 5+ million citizens, improving digital access to medical records and enabling self-service workflows. Directed development and optimization of SIFF and EDUS Móvil for the Costa Rican government, orchestrating complete lifecycle for 4+ major releases.

HL7 NextGen iOS Android Project Management Scrum Product Management Budgeting

Senior Software Engineer

Fair Play Labs

Jan 2014 - Dec 2016 (2 years 11 months)

Developed components of an interactive digital learning platform at Cengage Inc, taking ownership of technology selection and leading implementation strategy. Shipped monthly live content updates for Farmville at Zynga/Mightyplay LLC, collaborating with designers and engineers to deliver new gameplay experiences.

JavaScript HTML CSS Game Development Agile