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Gianni LisboaGL
Open to opportunities

Gianni Lisboa

@giannilisboa

Bilingual customer support specialist delivering accurate Portuguese/English support, data annotation, translation, and transcription.

Angola
Message

What I'm looking for

I’m looking for a remote, team-based role where I can deliver bilingual customer support with consistent quality, and also apply my skills in data annotation, translation, and transcription to support high-standards workflows.

I’m a bilingual customer support and language professional fluent in Portuguese (Native) and English (C1). I deliver reliable remote support through chat and email, with a strong focus on clear communication and high-quality outcomes.

In my work as a Customer Support Agent / Freelancer (2021–2026), I handled customer inquiries in Portuguese and English with accuracy and professionalism. I’m comfortable working in distributed teams and maintaining consistent service quality, including flexible night-shift availability.

Beyond support, I bring experience in data annotation, translation, and transcription. I’m detail-oriented, prioritize problem solving and time management, and I take pride in producing accurate, polished results for every request.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EL

Escola Portuguesa de Luanda

Informatics

2020 -

Completed Informatics studies at Escola Portuguesa de Luanda in 2020.

Tech stack

Software and tools used professionally

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