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Jose Aguilar

@joseaguilar1

Message

I lead complex IT proposals and global program delivery that win business and improve operations.

Costa Rica

Message

At Kyndryl, I've led more than 130 complex RFPs, RFIs, proposals, and technical responses for managed services, cloud, infrastructure, network, security, SRE, and AIOps solutions. My proposal strategy and content work has supported more than $120M in awarded managed services and IT delivery contracts.

I've also managed global IT portfolios and operational transformations at HPE/DXC, IBM, and HP, leading teams, migrations, automation, governance, and service delivery across complex customer environments.

Experience

Work history, roles, and key accomplishments

Current

Senior Content Writer / Proposal Manager

Current

Kyndryl

Jun 2020 - Present (6 years 3 months)

Led development of over 130 complex RFPs, RFIs, proposals, and technical documents for managed services and cloud solutions. Coordinated cross-functional teams and contributed to securing over $120M in awarded contracts.

Proposal Management RFP RFI Technical Writer Managed Services Cloud Computing Infrastructure Networking Security SRE AI Ops Stakeholder Management Cross functional Coordination Governance

PMO People Manager

HPE / DXC Technology

Oct 2015 - Nov 2017 (2 years 1 month)

Managed PMO operations across five customer accounts, leading 28 direct reports and overseeing a portfolio of 90-100 active projects. Led migration of technical support operations from the US to Costa Rica, onboarding 81 resources.

Continuous Improvement Migration Knowledge transfer PMO Portfolio Management Resource Management Financial Accountability Delivery Governance Quality Assurance performance reporting Audit Readiness

Project Manager / People Manager

IBM

Jul 2012 - Oct 2015 (3 years 3 months)

Managed software development projects supporting Server Resource Management, coordinating application releases across more than 300 servers. Led implementation of Global Delivery Framework and P400 Program, driving process improvements and automation initiatives.

Project Management Software Development Resource Management Lean ITIL Delivery Frameworks Automation Process Improvement Transitions

ITO Project Manager III / GSC Project Manager / IPG Supervisor

Jan 2006 - Dec 2012 (6 years 11 months)

Provided PMO support, quality assurance, and performance reporting for a portfolio of 50 project managers. Managed infrastructure and solution delivery projects, including data center migrations and transitions of technical support operations to Costa Rica.