Jose Aguilar

Led commercial operations across LATAM with a team of 30 sales executives and 110+ operations staff, managing projects > USD 10M annually; implemented Salesforce CRM improving follow-up efficiency by 35% and boosting conversion by 20%.

Led sales and investment operations in Brazil and drove expansion into the U.S., building partnerships across 5+ countries and increasing sales conversion by 40%; delivered 25% annual revenue growth via targeted marketing.

Exceeded commercial targets, driving up to 20% annual real estate sales growth across Colombia and Panama; led 30 executives, implemented CRM/data analysis to cut customer abandonment time by 90% and raised retention 30%.

Managed strategic accounts and projects for major clients (Falabella, Avianca, etc.), led a five-person team to streamline client processes and improve retention through targeted marketing and contract management.

Led customer service and sales strategies across LATAM and the U.S., implemented Salesforce CRM with IT to optimize processes, and developed KPIs and dashboards to improve operational performance.

Pursuing and completing doctoral studies in Business Administration with research focus on international business and market expansion.

Completed a Master of Business Administration with specialization in Logistics Management, emphasizing supply chain and operational optimization.

Completed a postgraduate specialization in International Business Management focused on cross-border trade and market entry strategies.

Earned an undergraduate degree in Logistics Engineering covering supply chain, procurement, and operations planning.