Sandra Patricia Rengifo Cardenas

Managed performance indicators across various omnichannel retail channels, consistently achieving sales targets between 110% and 120% and service standards of 80% to 100%. Led commercial teams, organizing activities and strategies for sub-channels, and consolidating the zone with multiple stores and retail points to promote growth in both mass and B2B sales.

Responsible for the administrative and commercial management of the store in Ibagué, focusing on achieving sales and service indicators. Led, motivated, and developed the commercial team, implementing sales strategies to achieve growth and exceed budget targets by up to 110%.

Responsible for designing, executing, and controlling action plans to generate market strategies and ensure the commercial and administrative functioning of itinerant sales. Coordinated regional teams, implementing a system for sales and inventory tracking, and achieving budget compliance between 100% and 120%, focusing on operational and strategic marketing.

Led and supported the SME commercial team in Ibagué and Neiva for consultative sales of Claro products. Supervised national commercial management, prepared sales reports, analyzed issues, and individually monitored work plans. Coordinated alignment meetings and channeled operational needs of the team, ensuring compliance with the commercial strategy through quota and budget allocation.

Coordinated commercial activities for Claro products as a distributor. Managed sales initiatives and supported the sales team to achieve targets.

Specialized in commercial activities for Telmex Colombia, focusing on sales and customer engagement. Contributed to achieving sales targets and enhancing customer relationships.

Managed overall operations for Movilmarket, a Movistar distributor. Oversaw sales performance, team management, and operational efficiency to meet business objectives.

Managed the operations of Los Olivos Insurance Agency. Oversaw sales, customer service, and administrative functions to ensure business growth and client satisfaction.

Directed commercial operations for Movistar prepaid distribution. Developed and implemented sales strategies to expand market reach and achieve revenue goals.

Coordinated sector-specific initiatives and projects for Fenalco Tolima. Supported regional business development and member engagement activities.

Coordinated commercial activities for Bellsouth prepaid distribution at Prepatel Ltda. Managed sales processes and supported the team to achieve commercial goals.

Managed a specific sales zone for Avon Pronova, overseeing direct sales representatives. Developed strategies to increase sales performance and expand market presence within the assigned territory.

Completed a Master's degree focusing on advanced marketing strategies and commercial management. Developed expertise in market analysis, sales leadership, and business development.

Obtained a diploma in Service Management, focusing on modern service delivery and customer experience strategies. Gained knowledge in managing service operations for the evolving business landscape.

Completed a specialization in Social Development and Community Participation. Focused on strategies for community engagement and fostering social progress.

Studied Veterinary Medicine and Animal Husbandry, gaining comprehensive knowledge in animal health, welfare, and livestock management. Acquired skills in diagnosis, treatment, and preventive care for various animal species.