Jorge Rosa

Provided customer and technical support for the UK market via email, chat, and phone, handling inbound and outbound interactions.

Moderated video and audio content for TikTok, ensuring compliance with platform guidelines.

Handled inbound calls and assisted members with loyalty program requests, bookings, and complaint resolution.

Verified claims from Airbnb users, assessing eligibility, document authenticity, and market value to determine appropriate compensation.

Provided customer service support to guests, assisting with issues, questions, and concerns regarding their reservations.

Performed packing and quality control tasks.

Worked on an assembly line performing quality checks on speedometers for brands such as BMW, Jaguar, and Range Rover.

Worked as a flexible worker accepting shifts in various warehouses, primarily as a stock replenisher for Sainsbury's.

Worked as a warehouse operative in the dispatch area.

Performed pick and packing for dispatch and cleaning duties.

Worked as a warehouse operator in the dispatch area.

Responsible for line performance and production in contract food manufacturing, coordinating a small team.

Performed stock count and control as an in-source worker for external companies.

Picked orders and sorted them according to destination.

Processed goods-in into the system.

Performed picking and packing tasks.

Operated as a line operator and re worker, following SWI system, working with Jaguar and Range Rover.