Jorge Arturo Marquez Peña

Generate enterprise pipeline for North American corporate accounts through high-volume outbound prospecting. Partner with field sales to qualify opportunities using MEDDPICC and BANT, coordinating with account executives to convert qualified prospects into SQLs.

Achieved Tier 3 performance ranking within the North America SMB sales division and consistently exceeded quarterly quota through outbound prospecting and Azure adoption initiatives. Managed a $3.5M ARR Azure SMB portfolio while maintaining 88% retention and driving upsell/cross-sell opportunities through stakeholder discovery.

Exceeded quarterly quota targets through outbound prospecting and Azure adoption initiatives while earning a Tier 3 performance ranking in the North America SMB division. Managed a $3.5M ARR portfolio with 88% retention, driving upsell and cross-sell through stakeholder discovery for cloud infrastructure and security alignment.

Conducted market research and athletic conditioning during a dedicated performance break period.

Managed B2B service relationships to maintain high retention and satisfaction for business clients. Used CRM and prospecting tools to streamline communication, keep accurate corporate account records, and identify expansion opportunities within existing portfolios.

Completed a performance recalibration period focused on B2B analysis.

Provided high-volume consultative B2C support for healthcare and insurance solutions, handling complex policy inquiries. Managed sensitive consumer data with high accuracy and compliance in a fast-paced environment while consistently exceeding quality metrics.

Averaged 140% of monthly sales targets and ranked in the top 5% of 500+ agents, contributing to a 22% YoY revenue increase. Mentored sales representatives as an acting coach on objection handling, pipeline management, and closing strategies.

Completed a Business Administration program at Universidad Sergio Arboleda in 2021.