Open to opportunities

Jordan User

@jordanuser3

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Proactive professional with diverse experience in customer service roles.

United Kingdom

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What I'm looking for

I am looking for a role that allows me to leverage my customer service skills while providing opportunities for professional growth and development.

I am a proactive and versatile professional with a wealth of experience gained through consistent work. I excel both independently and as a collaborative team member, and I am eager to undergo training to enhance my existing skills and acquire new ones. My background includes roles in customer service, sales, and content creation, where I have demonstrated my ability to build rapport with clients and ensure their needs are met.

In my recent position as a Car Sales Executive at The Trade Centre Group, I successfully engaged with customers, conducted test drives, and facilitated the purchase process. My experience as a Meetings and Events Assistant at Village Hotels further honed my organizational skills, allowing me to manage events efficiently while ensuring a high level of customer satisfaction. I am confident that my diverse skill set and dedication make me a valuable asset to any company.

Experience

Work history, roles, and key accomplishments

Car Sales Executive

The Trade Centre Group

Jan 2024 - Dec 2024 (11 months)

Engaged with customers to understand their needs and provided suitable car options. Conducted test drives and managed all necessary paperwork for vehicle purchases.

Customer Service Sales Negotiation Communication Automotive Sales

Car Valeter/Content Creator, Photographer & Marketer

V12 Sports and Classics

Jun 2022 - Dec 2023 (1 year 6 months)

Cleaned and prepared cars for customers, including transporting vehicles to garages. Created engaging content by filming and photographing cars for advertising and marketing campaigns.

Car Valeting Content Creation Photography Videography Marketing Advertisement Presentation Skills Attention To Detail Canva

Customer Service/Receptionist/Security

Carlisle Support Services

Oct 2021 - Jun 2022 (8 months)

Provided customer service, managed patient check-ins, and enforced health and safety protocols. Reported unusual behavior to security to maintain a safe environment.

Customer Service Receptionist Duties Security Awareness Health and Safety Communication Problem Solving Query Resolution Appointment Management Reporting Attention To Detail

Warehouse Operative

A.F Blakemore & Son Ltd

Jan 2021 - Dec 2021 (11 months)

Performed order picking, loading, and unloading of goods, and managed scanning of products. Responsible for heavy lifting, shrink wrapping, and stacking pallets.

Order picking Loading And Unloading Scanning Lifting Pallet Stacking Warehouse operations Inventory Management Teamwork

Meetings and Events Assistant

Village Hotels

Assisted with event setup, including Christmas decorations, and managed food and beverage service. Ensured the venue was cleaned and organized after events.

Food Service Beverage Service Customer Service Hospitality Time Management Attention To Detail Teamwork

Education

Degrees, certifications, and relevant coursework

University of Wolverhampton

BA (Hons) Film & Television Production, Film & Television Production

2022 -

Pursued a Bachelor of Arts with Honours in Film & Television Production. Developed skills in various aspects of film and television, including production techniques and content creation.

City of Wolverhampton College

City and Guild Carpentry and Joinery Level 2, Carpentry and Joinery

2018 - 2020

Completed the City and Guild Carpentry and Joinery Level 2 program. Gained practical skills and knowledge in carpentry and joinery.

Moseley Park School

GCSEs, General Studies

2013 - 2018

Achieved qualifications in core subjects including Maths, English, Physical Education, ICT, and Art & Design. Developed foundational academic skills across a range of disciplines.