Open to opportunities

Jordan Fox

@jordanfox1

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Senior software engineer building scalable, AI-powered search and platforms.

United States

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What I'm looking for

I’m looking to build AI-powered search and knowledge platforms with distributed, event-driven systems—shipping measurable performance gains end-to-end across frontend, backend, and data pipelines.

I’m a Senior Software Engineer with 10 years of experience building scalable, data-intensive, AI-powered systems across enterprise and consumer platforms. I specialize in blending strong system design with hands-on full-stack development to deliver low-latency, high-throughput products.

At Dropbox, I lead development of “Dash,” an AI-driven knowledge discovery platform that integrates search, RAG-based AI, and large-scale data ingestion pipelines, plus an enterprise admin control plane for billing, analytics, and governance. I architected universal search across millions of documents and built distributed ingestion pipelines that normalize heterogeneous sources into a common schema, using Kafka-powered event-driven intelligence pipelines for near real-time processing and document intelligence (including OCR/layout parsing and NLP/vision-language models), reducing manual processing by 90%.

Before Dropbox, I led scalable marketing and orchestration systems at Meta Business Suite and built real-time, high-concurrency airline operations workflows supporting 100K+ daily passengers. Across roles, I’ve delivered measurable outcomes—improving page performance by 25%+, increasing open rates by 15–20%, reducing latency by 30%+, cutting infrastructure costs by 80%, and improving security posture by 70%+—while staying grounded in distributed systems, event-driven architectures, and modern AI/ML integration.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Dropbox

Oct 2023 - Present (2 years 7 months)

Architected and scaled an AI-powered knowledge discovery platform (“Dash”) to unify search and understanding across millions of documents and collaboration data. Built enterprise admin control-plane services for billing, analytics, and governance, delivering low-latency, high-throughput ingestion and intelligence pipelines.

React Next.js gRPC Kafka Vector Search (Pinecone Weaviate)

Senior Software Engineer

Software Developer

American Airlines

Jul 2017 - Jul 2022 (5 years)

Built and modernized airline operations web/desktop systems used by airport teams to manage reservations, upgrades, and boarding workflows for 100K+ daily passengers. Refactored and migrated legacy services to improve reliability and UI performance (40% faster load times), reducing infrastructure costs by 80% and vulnerabilities by 70%+.

C# .NET Core ASP.NET MVC React Redux CI CD (Azure DevOps Octopus)API Design

Software Developer

CRC Information Systems

May 2016 - May 2017 (1 year)

Developed enterprise reporting tools and internal dashboards to provide data-driven insights for graphic arts business management. Built scalable ASP.NET MVC applications and FastAPI data pipelines deployed on AWS, supporting high-performance report generation with caching and async workflows.

ASP.NET MVC Dependency Injection fastAPI AWS React Typescript Celery Caching Repository Unit Of Work