Open to opportunities

Jordan Fox

@jordanfox

Senior full-stack software engineer with 10+ years building scalable, AI-enabled production systems across cloud platforms.

United States

Message

What I'm looking for

I’m looking for a role where I can own end-to-end delivery of scalable full-stack and distributed systems—especially AI-powered features—while partnering cross-functionally to balance performance, reliability, and cost in production.

I’m a Senior Full Stack Software Engineer with 10+ years building scalable production systems across cloud platforms and high-traffic products, including work at Dropbox and Meta. I focus on delivering AI-powered features, distributed backend systems, and LLM-driven applications (RAG/GraphRAG, document intelligence) with a strong bias toward reliability and cost efficiency.

At Dropbox, I architected and delivered backend systems for large-scale cloud content platforms, cutting end-to-end processing from months to under 30 days. I built fault-tolerant, high-throughput event-driven pipelines (Python/FastAPI, Kafka/Kinesis, PySpark) and optimized storage and data access to reduce query latency by 30–50% under peak load.

At Meta, I engineered web applications and high-throughput backend services for real-time messaging, improving concurrency by 50+. I also integrated AI/ML for message generation and personalization, increasing open rates by 21% while reducing inference costs by 60%, and delivered production-ready MLOps using Kubernetes, TorchServe, Vertex AI, MLflow, Airflow, and Kubeflow.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Dropbox

Oct 2023 - Present (2 years 8 months)

Architected and delivered backend systems for cloud content platforms, reducing end-to-end processing timelines from months to under 30 days and improving query latency by 30–50% under peak load. Built distributed event-driven pipelines and AI/LLM RAG/document intelligence workflows, cutting manual processing by 90% and increasing model inference throughput by 40% while reducing latency by 62%.

gRPC Pyspark PostgreSQL Redis Kubernetes LlamaIndex

Senior Software Engineer

Software Developer

American Airlines

Jul 2017 - Jul 2022 (5 years)

Developed enterprise web and desktop applications for airport operations handling reservations, upgrades, and boarding workflows for 100K+ daily passengers. Modernized .NET systems and built backend services on Azure, reducing page load times by 40%, cutting infrastructure costs by 80%, and improving response times by 40% under production load.

C#.NET Core ASP.NET MVC React Redux TeamCity Octopus Deploy Java Spring Based Services Performance Optimization

Software Developer

CRC Information Systems

May 2016 - May 2017 (1 year)

Developed and enhanced reporting tools for business management software using ASP.NET MVC with Repository/Unit of Work and dependency injection patterns. Optimized SQL Server queries to reduce page load times by 25% and improved stability by expanding unit/Selenium test coverage to reduce post-release issues by 20–30%.