Looking for a job

jordan crooks

@jordancrooks

Message

I deliver customer service, team leadership, and operations coordination in fast-paced environments.

United States

Message

What I'm looking for

I'm looking for a long-term remote customer service opportunity where I can help people, work independently, solve problems, and contribute to a collaborative team while being more present at home.

I've supported patients in a fast-paced X-ray environment while maintaining accurate images and information, following procedures, and providing professional service. I'm now seeking to return to the customer service work I genuinely enjoy.

At Planet Fitness and SRP Companies, I trained teams, managed daily operations, resolved billing and route issues, tracked performance, and kept deadlines on schedule. I bring clear communication, problem-solving, Microsoft Office skills, and a team-focused approach to remote customer service.

Experience

Work history, roles, and key accomplishments

Current

Xray Tech

Current

AOOK

May 2022 - Present (4 years 5 months)

Provided professional, detail-oriented service in a fast-paced healthcare environment, working directly with patients and collaborating with medical professionals. Maintained accuracy of images and patient information while ensuring a positive patient experience.

Customer Service Communication Skills Attention To Detail Teamwork Healthcare Patient Care Data Entry Record keeping

Route Coordinator

SRP Companies

Jan 2019 - Dec 2020 (1 year 11 months)

Managed a designated area of approximately 150 field representatives, providing real-time support, tracking route progress, and resolving issues. Monitored store visits and sales activity, coordinated coverage, and ensured weekly deadlines were met.

Coordination Communication Skills Problem Solving Deadline Management Excel Microsoft Word Outlook Scheduling Data Entry

Sales Associate - Assistant Manager

Planet Fitness

Jan 2013 - Dec 2019 (6 years 11 months)

Managed and trained a team of 15-20 employees, delegated daily responsibilities, and conducted performance reviews. Oversaw daily operations, financial reporting, and billing coordination while providing customer service and membership support.