Jordache Naidoo
@jordachenaidoo
I grow sales operations, train teams, and launch successful retail outlets.
What I'm looking for
I've helped Yatakala Trading (Viking Hardware) grow branches and open new outlets across Zimbabwe, supporting sales through cross-selling, upselling, customer needs assessment, and technical tools knowledge.
I plan and deliver training programmes across branches, evaluate team members, and follow up to ensure training is implemented. Our team was honoured at a 2024 awards seminar for the successful launch of our shops.
Previously, I led operations and long-range planning at ABC Auctions, managed a workforce of 10 at Chisseler Services, and built FMCG and food-service customer growth at Moldon Marketing. My Christian faith and family guide my actions, and I stay focused on delivering results.
Experience
Work history, roles, and key accomplishments
Sales, Operations and Training
Yatakala Trading (Viking Hardware)
Oct 2023 - Present (2 years 10 months)
Worked jointly with team members to assist with closing sales, cross selling and upselling of products and services covering the Southern part of Zimbabwe. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Consultant
Nashua
Nov 2021 - Sep 2023 (1 year 10 months)
Used consultative sales techniques to understanding customer needs and recommend relevant products and services. Responded to telephone and in-person requests for information.
General Manager
ABC Auctions
May 2019 - Jun 2021 (2 years 1 month)
Implemented operational strategies and effectively built customer and employee loyalty. Drove year-to-year business growth while leading operations, strategic vision and long-range planning.
Sales Consultant
Moldon Marketing
Oct 2015 - May 2019 (3 years 7 months)
Understanding customer needs in accordance with budget and outlet clientele. Responsible for overseeing field marketers and merchandisers.
Shift Manager
Chisseler Services
Aug 2012 - Aug 2015 (3 years)
Tracked receipts, employee hours and inventory movements. Managed a workforce of 10 employees and oversaw operations of bakery, milling plants, and general company operations.
Technical Sales Representative
Trentyre
Mar 2008 - Jun 2010 (2 years 3 months)
Collaborated with customers to find out needs and budgets. Conducted site visits to discuss upgrades and advise customers on product longevity while introducing new products.
Education
Degrees, certifications, and relevant coursework
Chinhoyi High School
High School Diploma, General Education
2000 - 2003
Completed secondary education at Chinhoyi High School from 2000 to 2003.
Alison
Certificate, Supply Chain Management
Earned a certificate in warehouse management, inventory, stock, and supply chains through online study.
Alison
Diploma, Operations Management
Earned a diploma in operations management through online study.
Alison
Certificate, Sales
Earned a certificate in sales techniques using competitive sales strategies through online study.
Alison
Certificate, Sales Management
Earned a certificate in sales management with a focus on business ethics and sales through online study.
Togroup
Certificate, Tools Training
Completed tools training in Suzhou City, China.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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